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TCL 43DP628 Stuck in install wizard


New Member
Sep 10, 2023
have a TCL 43DP628 and when install is complete as soon as I turn off TV
I get the install wizard again prompting for a fresh install every time
problems started after a factory reset

TV has been working and about 2 year old
also tv channels are not being saved after scanning is complete

any ideas guys thanks in advance