Unable to access IPTV from my Fritz!box 7530

[LrdHelmet]

I have been successfully using IPTV for several month now but since I moved to a new ISP and router (Fritz!box 7530) it stopped working. It is loading all the channels nut when I select one I am getting 'Cannot open URL'. I have called my new ISP and they are telling me they are not blocking anything. My wild guess is that it is a setting in my Fritz!box 7530. Can anyone help me or point me in the right direction? Thanks in advance.

 

[LrdHelmet]

- Did you contact your reseller: Yes
- Diagnosis result: They told me VLC should work but it doesn't. working fine on my old router/ISP provider
- When the problem started: Switching ISP and router this Friday
- Which country: Netherlands
- What is the exact issue: Channels are loaded but when I select a channel I am getting 'Cannot open URL'
- Which type of device: AppleTV, iPhone, iPad and VLC
- What is the error code? (if there is any): Cannot open URL

 

[Lagal]

Can u acces ur router and try to change dns to either 8.8.8.8 oe 1.1.1.1?

 

[LrdHelmet]

See attached, still the same issue.

 

[Lagal]

Can u use another router? Do u have to use the frtiz box to acces the internet or can u use other? I belive the issue is in the fritzbox

 

[LrdHelmet]

I switched ISP on Friday and all was working fine on my old router and ISP. I am now using a new ISP and Fritz!box router. Already called the new ISP and they told me they are not blocking anything. My thought would be the Fritz!box too hence I asked the question if someone had similar issues.

 

[canva33]

I haven't been able to access any channel for over 2 weeks, what's going on with your service?

 

[Alexander R]

I haven't been able to access any channel for over 2 weeks, what's going on with your service?

Clean your cache and data on your IPTV player app, you will need to enter your username, password again.
This should do the trick