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Sorry, I know what you mean now. I misunderstood. I tried to do this directly on the Samsung TV. I choose Android as OS (not sure if its really that) but I could not download the configuration file needed (not supported) which was the first step

But now I can not even go to the app dashboard. When I start the app it asks me to enter user details...I dont know how to get to the addon option

And how can I activate VPN access?

But if that would be the problem I would get authentication error I guess. Right? I have retyped and checked the user and the password many times. I am quite sure it has something to do with the URL. Could it be that it is now blocked by the ISP?

Yes, I have a valid one. It is a reseller I used in the past: ******* WARNING FRAUD **DON'T BUY** PLEASE REPORT TO ADMIN *******swiss

Yes, I am using exactly that. If I try any other URL I get an authentication error, but when I use that one, it doesn't do anything at all and I dont get any message, it just stays in the "Enter Your Login Details" page. If I click "List Users" button the user has not been added. Any other...

Hi all, I have bought a 3 month subscription and I am trying to add my user using the Smarters Pro app in my Samsung Smart TV. I follow the instructions but at the moment I click on save to add the user the software just simply ignore it, does not do anything, not even shows authentication...

Device: MAG 254 connected to a Samsung Smart TV Country: Switzerland