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Hi, How can I remove unwanted bouquets from the dashboard? Do you mean the portal bouquets? Thank you!

Hi, I recently changed the service provider and replaced the portal in my mag250 box. Since I changed the portal to the new one, I cannot turn on the STB after few hours in standby with the remote. I have to unplug and replug the power to have the device restarted. With the previous portal, I...