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  1. M

    UK channels issues

    UK channels unstable or not working at all. ITV 1 in particular.....3 regional channels have not been working for months now and I have mentioned this previously. Ive added the VPN and makes no difference - still lots of buffering or stopping completely.. Not a fault on my side as we have...
  2. M

    Requesting feedback for improving the Help Center

    Very happy with the support I receive from my reseller and generally the dashboard. Just one suggestion though. It would be really helpful when there are issues with a particular country's channels to post that on this forum, I understand that you do post when there are general / maintenance...
  3. M

    UK channels buffering problem for past 7 days

    It doesn't buffer as much but buffering still happens throughout the day.
  4. M

    UK channels buffering problem for past 7 days

    Thank you I'll try that
  5. M

    UK channels buffering problem for past 7 days

    Hi I also have 1K internet connection and VPN installed. I've had a subscription since 2018 and I never had these issues previously. Hopefully it will be sorted out soon.
  6. M

    UK channels buffering problem for past 7 days

    I have the same issues had it for months but now it's worse. I've reported it to my reseller and posted on here and it seemed to be better for a couple of weeks but now it's actually worse. ITV and BBC are terrible at the moment cannot watch anything. Can someone please look into this - the...
  7. M

    UK Channels issues - ITV and BBC

    Constant issues with buffering for ITV channels in particular and also BBC, all of them. I have another sub with a different provider and I don't have the issue with that provider. Can you please look into this it's been an ongoing issue just like EPG which is hit and miss
  8. M

    Customer Feedback

    Great customer service and always very helpful and friendly. Thanks again @Sense
  9. M

    RUSH (Flow Sports)

    Rush (Flow Sports) not been working for weeks now. Any chance it can be fixed please?
  10. M

    Football listings

    On the EPL listings there is no way to know which match is playing on which EPL channel....no info just Epl 1, 2, 3 etc. Could you please update this as it's guesswork at the moment. Also you used to provide a list of football matches for all leagues and Champions League and this stopped...
  11. M

    IPTV Issues - (Must read the first post before requesting help from the community)

    Could you please check the UK channels, specifically BBC1, ITV 1, Sky Sports PL / Main Event and BT Sports 1. They are either stop/starting or freezing. Was like this a couple of weeks ago then ok most of the time and started again today. Thanks
  12. M

    EPG Issues

    Channel name: All UK channels Problem: No EPG Country: UK Device: Firestick (using IPTV smarters and XCIPTV)
  13. M

    IPTV Smarters Setup

    I spoke too soon, tried logging in a few mins ago & says network error. Think I'll try xciptv too!
  14. M

    IPTV Smarters Setup

    Smarters working again with api! :)
  15. M

    IPTV Smarters Setup

    I have another sub with a different provider (always have 2 for backups) and I have logged in via the API set up just now so I don't know where the problem is. Will keep searching for answers :)
  16. M

    IPTV Smarters Setup

    Hi I've had to change my set up to 'Load your file/url'. But have no idea how to add EPG url from dashboard. Can anyone help please? Also the layout is a lot more basic with this set up, with the API set up you had previews of the channel while you were searching, could I revert to this with...
  17. M

    IPTV Smarters Setup

    Me too, why change something that's been working so well? Really don't like the other apps
  18. M

    Customer Feedback

    @Sense Always polite and very fast service! Thanks for assisting me today. Highly recommended! :)
  19. M

    IPTV Smarters Setup

    Is anyone having problems with the automated downloading of live tv/series etc and tv guide. I have it set to download daily but only the tv guide is automatically downloading.
  20. M

    IPTV Smarters Setup

    EPG still not working with new update....worked last night & today no EPG again. I have another sub independent of this community (always have 2 for back up) and EPG is working fine with same app.