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thanks but wouldn't we have to be using the same IPTV provider for that to work?

thanks, I have tried the film file via 3mu on my PC and it plays fine. I'm guessing this is a problem with my box.

VODs play fine on VLC, is my MAG box broken?

no, where does it say Rapid? I thought this was a general IPTV discussion forum. guess i'll have to look elsewhere then,

erm...….this is where my knowledge of how IPTV is very thin. are all the VODs the same? I had assumed there were multiple servers with different providers for each. Won't anyone who tries for me need to be using the same provider as I am or am I missing something?

I can ask but I still wouldn't know how to identify a missing codec but at least i'll know if he is correct about the files playing OK at his end. He has been trying to sort this out with me in fairness. My reason for coming on here was to find out if any other MAG users are experiencing a...

I only have a MAC code account.

Thanks but I only have a subscription for a MAG box, how would I get it on the PC and then how could I add any missing audio codecs to the MAG box?

Wondering if anyone else is having this problem. Some VOD films and TV Series play but have no audio. My IPTV provider says it is a MAG box problem with reading MPEG2 while Infomir say it isn't and MAG 256 can read MPEG2. I'm stuck in the middle between them. Does anyone else have this problem...