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Is there no support for SIPTV anymor? I've sent three emails within a month with no reply. I decided to look for help here and still nothing.

Hello, I recently bought and activated my Smart IPTV app through the official website. Unfortunately my tv died and I had to by a new one which has a new mac address. I have sent to emails to the support but there was no reply so far. Is it possible to change my paid subscription to my new mac...