This message is related with one of this two reasons:
1-Wrong portal url
2-Internet connection issue
Make sure you have the right value on your settings for those two elements.
I hope this help
Henry
www.hensoft.tv
I reccommend this two solutions:
1- Update your Mag with a public firmware:
https://www.hensoft.tv/mag-configurator-3/mc-how-it-works
2- Go to Settings-Video-HDMI event reaction and select Ignore
I hope this help
For more streaming solutions:
http://hensoft.tv
.
Here you can request a free portal demo to test your Mag:
https://www.hensoft.tv/stalker-portal-demo
Take a look to this video:
I hope this help.
For more streaming solutions:
http://hensoft.tv
.