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One of my clients had the same problem.. we tried using older software from different sources .. works reset etc and nothing helped.. box was sold on Ebay as defect and a new 324 was bought.. problem has not appeared on the new box so there must have been a fault in the box

I have a client who bought a box on Ebay and occasionally the voices sound like Micky Mouse.. the only way to stop this is to restart the box which is a pain.. I´ve tried to help him by installling older firmware then no block software.. none of it has helped. If you`ve just purchased the box...

Yes .. Telekom customer.. i´ve other German customers with other providers with no or very little problems.. beschissene Telekom!! I´m going later with another Mag box and my own to eliminate a possible box fault..

Which vod: German Device: Mag256 i have 1 client who can´t watch any VOD due to the buffering/freezing.. any tips .. help?? (there´s no problems with TV only VOD)

Hi.. you can change the mac address.. open you dashboard.. find the mac address you want to change click on it and another window will open... you can change the mac address and save the new one.

Hi Tam.. The message that he received was nothing to do with Infomir.. When you receive the message "Your STB is blocked. Call the provider." This only means that his sub has run out or his sub hasn´t started.. (The url link is in the Mag box but it can´t access the server.. once they pay or the...

NO.. If you pull the power plug.. press the button on the back.. keep holding.. re plug.. keep button pressed.. the light at the front will blink.. when the bli9nk frequenz changes let the button go and the box will boot from nand 1 or nand2.. let the box boot and see if the change has helped...

What Mag box do you have? Have you tried to reset it ?

Firstly you should contact the reseller.. he should have activated your box when you paid. The reseller shouldn´t take the money and give you a panel and expect you to do everything else.. you didn´t pay just to receive a panel. If he doesn´t respond complain to admin by using a ticket...

Have you tried using a USB stick in the media portal?.. test a film or music

Is your box in a ventilated area or is it near to another device which gives out a lot of heat...?? if you have the wifi version you can´t turn this off. read on another forum that Infomir have said its possible to read a cpu temperature via ssh ... you´ll have to Google or use youtube as i´ve...

Hi Flo.. what router do you use.. Fritzbox or Speedport?? I´ve clients in Germany who have problems with the Speedport typ B router.. other clients with a Fritzbox 7490 and 7390 have had none or a lot less problems.. i take it your using LAN and not WIFI..? Have you manuallly changed the DNS...

Have you checked your router.. have a look at any diagnose software on your routers settings .. that way you can see if the signal is constant on varying..

Thats whats in the boxes.. if we can´t find a solution maybe i´ll load an earlier software and see if that helps.. otherwise i´ll have to send them back.. but i don´t really want to do this

Anyone know what the faults are and how to fix the problems? Took back and replaced 2 Mag256`s at he weekend. 1 Box had this problem.. by scrolling down/up thro the channel guide it would stop after 2 pages then just say loading.. after about 1 minute you could then scroll further.. why did...

I find it strange that some Mag boxes have problems and others not.. it was suggested in an earlier post that the problem might lie with the Infomir software.. if this is correct why where the boxes working ok over the last few months?? I´ve more providers on a Mag256 when rapid was down all the...

2 replied.. "Just unplugged and it restarted all okay"

I´ve re checked my system (Germany on mag254) ... starts and loads normally.. asked 3 clients 1 in Germany (mag256) and 2 in Portugal (mag250 & 256).. no problems anywhere

should be back on now

Mag256.. anyone know how to get rid of this problem.. have tried the usual.. changing video settings.. hdmi event ignore.. etc