Are you talking about epg.best?
If you need help, why don't you contact them? Why do you ask on a random forum?
They have a ticket support on the website.
I am using https://epg.best for 6 years now, since they launched as the FIRST epg service of this kind and there is nothing insecure about it.
There is no possible way that my information is getting out from there and those people have also no reason to steal my shitty, illegal iptv...