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Hello, If Channel is Down, No Sound, No Picture or Wrong Channel please report it in "Channels" section directly from your Dashboard.

Hello, can you please send us your dashboard details in PM

Hello, can you please try to login Dashboard with a VPN and let us know the result.

Hello, kindly try with Firefox. If still not working, please open a new ticket and our support team will assist you regarding the issue.

Hello, kindly delete all cache from the browser then try again and use Google Chrome for the Dashboard.

Hello, Thank you for your feedback. The issue has been forward to our technical team and will be resolved as soon as possible. Appreciate your patience in the meantime and sorry for the inconvenience.

Hello, ask your reseller to reset the line and do not forget to use a VPN or DNS if your ISP is from Portugal

Hello, kindly try the line with a VPN or DNS. If you still have problem ask your Reseller to reset the line.

Hello, If Channel is Down, No Sound, No Picture or Wrong Channel please report it in "Channels" section directly from your Dashboard.

Hello, we're aware of this issue, and we are working hard to get turn everything back to normal. Thank you for your patience.

Hello, You are most welcome. It's our pleasure to assist you. Have a good day! Regards,

Hello, our VOD server is offline for maintenance. Will back soon. Thank you for your support and we appreciate your patience in the meantime. Regards,

Hello, on GSE please use "Remote Playlist" until not working the "Xtream Codes API" Regards,

Hello, Please contact your Reseller or send a ticket to support from your dashboard. Regards,

Hello, please try the line using different DNS. Here is the Setup guide: https://iptvhelpcenter.com/r/how-to-change-dns-on-different-iptv-devices Google DNS: 8.8.8.8 or 8.8.4.4 Cloudflare DNS: 1.0.0.1 or 1.1.1.1 Open DNS: 208.67.222.222 or 208.67.220.220 DNS Watch: 82.200.69.80 or 84.200.70.40...

Hello, channels lists keep adding and updating according to buyer feedback and server stability needs, we will add some channels according to market needs and we can change or delete some channels if it's not stable. Regards,

Hello, SD version is removed from our channel list (https://iptv.community/threads/channel-lists-changes-and-updates.439/page-32#post-114570) we have now HD and FHD version. Regards,

Hello, it's not missing (http://prntscr.com/mpi24z). Refresh your channel list. Regards,

Hello, please try the line using different DNS. Here is the Setup guide: https://iptvhelpcenter.com/r/how-to-change-dns-on-different-iptv-devices Google DNS: 8.8.8.8 or 8.8.4.4 Cloudflare DNS: 1.0.0.1 or 1.1.1.1 Open DNS: 208.67.222.222 or 208.67.220.220 DNS Watch: 82.200.69.80 or 84.200.70.40...

Hello, the problem is on Smart IPTV app server. Our server and channels are perfectly working and up Please remove the Smart IPTV and reinstall again then upload the channel list again and try. Regards,