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Barry M

New Member
Oct 9, 2019
9
10
3
Is it just me or does anyone else have trouble logging in to their dashboard. Every time I try to log in it says my password is wrong when I know it isn't. So I have to try and reset my password then it says try another password so I go back to my original password which it says my password has now been reset only to find I've tried too many times so I can't log in. It's really frustrating.
 
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Nonid

Moderator
Staff member
Moderator
Sep 25, 2015
1,486
3,491
213
v2.zopim.com
Reseller ID
Moderator
Hello @Barry M,

pls try to clear the cache of your browser and try with google chrome, please

Regards.
 

Barry M

New Member
Oct 9, 2019
9
10
3
Thanks. That worked initially but i've just tried to log in again and it's saying i've tried too many times with the wrong details.
 

Nonid

Moderator
Staff member
Moderator
Sep 25, 2015
1,486
3,491
213
v2.zopim.com
Reseller ID
Moderator
Thanks. That worked initially but i've just tried to log in again and it's saying i've tried too many times with the wrong details.
Hello,

looks like u got now a 1-hour ban because tried too many times with the wrong details.

Regards.
 

Barry M

New Member
Oct 9, 2019
9
10
3
Yes but i put in the same details earlier and it let me log in. I've lost patience for now so will try again later.
Regards Barry.
 
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Barry M

New Member
Oct 9, 2019
9
10
3
Can't log in again today and I'm using correct details. Now it's blocked me.
Getting fed up with it.
 

Shpetimkosova

New Member
Dec 28, 2017
6
1
3
I have same problem for couple of weeks now, can't log in at all.
Tried clearing the cash but with no joy.
Can someone please check what is wrong?

Thanks