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Need Help with IPTV Panel Login

Romelo

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Sep 1, 2018
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Romelo
Hi everyone,

I’m facing an issue when trying to log into the IPTV panel. After entering my username and password, it asks for the Google Authenticator code. I enter the correct code, but then I get the following message:
“Username or eminent and password is case sensitive”

I’ve double-checked the username and password, including the letter cases, and everything seems correct. Has anyone faced this issue before or knows how to fix it?

Thanks in advance!
 
Hi everyone,

I’m facing an issue when trying to log into the IPTV panel. After entering my username and password, it asks for the Google Authenticator code. I enter the correct code, but then I get the following message:
“Username or eminent and password is case sensitive”

I’ve double-checked the username and password, including the letter cases, and everything seems correct. Has anyone faced this issue before or knows how to fix it?

Thanks in advance!
username should be your email address.
clear browser cache, turn off ad blocker, if that does not help, try another browser.
you can also try to reset your password and set a new one.
 
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When logging in:
• Make sure you enter the username and password exactly as provided – they are case sensitive (uppercase and lowercase letters matter).
• When prompted, enter the correct Google Authenticator code.
• Be careful not to copy/paste with extra spaces, especially at the beginning or end of your credentials.


If the problem happens again:
• First, try clearing your browser cache or using a different browser.
• Double-check your authenticator code is synced with your phone’s time.


If it still doesn’t work, contact me in Direct message.