To be sure your reports are seen and attended to, you need to report them in the right way.
For example: If a channel is Down, No Sound, No Picture or Wrong Channel report it at the "Channels" section (http://prntscr.com/kku652) directly from your Dashboard.
If the channel does not show up at channel report - then submit a ticket from your DB.
To be sure your reports are seen and attended to, you need to report them in the right way.
For example: If a channel is Down, No Sound, No Picture or Wrong Channel report it at the "Channels" section (http://prntscr.com/kku652) directly from your Dashboard.
If the channel does not show up at channel report - then submit a ticket from your DB.