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Hi tt_theopsys, nope I never did manage to resolve it. I’ve effectively lost my subscription. I’m sorry that you’ve also experienced it but at least it proves that it can happen Cheets Jez

It’s the WiFi MAC that keeps changing which is the one the IPTV service is linked to the android box is an MXQ-4K. If I can’t change it manually how do I get the MAC I registered please?

I had a MAC address when I was using IPTV on my android tv box in Turkey but since I've returned to the UK and plugged my box in here the MAC address keeps changing and now I can no longer access my IPTV service as it's tied to the other MAC address. The supplier wants me to change my MAC...