Resellers has only extended dashboard in order to create lines etc.
Source questions are people in the staff responsible.
Depending on your mood and the availability of the source, it may or may not be fixed.
To answer your question: No -> Only create a ticket and hope it will be fixed.
Example :
1. portaloption:
information from m3u link?
that will not work. Add the mac ID 00:1a:79…. by MAG section in the dashboard and use the generated portalurl. only portalname and portalurl, finish
2. series/vod:
install audiooptimizer (codecs) from Market, after successfull installation box will...
No idea why you try use other 3rd party applications on your Formuler Z10 Pro MAX than their own application Mytvonline2.
Sorry, I cannot understand it.....