Hi
I recently changed my router to bt fast fibre and i am reasonably pleased with the service however i operate 2 Mag boxes a 254 and a 524, the 254 is working fine but the 524 went to the sign in page after the changeover I then put in the passcode and the screen immediately went to a bt sales page with then has a pop up cookie acceptor screen , when i click on accept nothing happens and to all intents and purposes the box is then frozen .
I can release this by pressing the settings button on the remote but when try to load the portal the same scenario starts all over again any ideas please
Brian
I recently changed my router to bt fast fibre and i am reasonably pleased with the service however i operate 2 Mag boxes a 254 and a 524, the 254 is working fine but the 524 went to the sign in page after the changeover I then put in the passcode and the screen immediately went to a bt sales page with then has a pop up cookie acceptor screen , when i click on accept nothing happens and to all intents and purposes the box is then frozen .
I can release this by pressing the settings button on the remote but when try to load the portal the same scenario starts all over again any ideas please
Brian