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How do I get in touch with Smart IPTV they don’t reply to emails?

Kinkladze10

Kinkladze10

New Member
Apr 11, 2020
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I bought their app a few years ago but my TV broke so I had to have a new tv as a replacement, I’ve emailed them about 10 times asking if they can kill off my old app and replace with the new Mac on my new tv but they don’t reply.
I just get the automated response but nothing.

iI don’t think this is an unreasonable request but all their is the email no phone or other method to get in touch.

Any ideas please as my kids can’t watch their favourite shows
 
Hi,

sadly i have to tell you, that their support is more then worst. its not just you, they dont care about their customers.
i can tell you from experiences also from collegues experiences

so sorry, but there is not much to do , you can just try and try
 
Kinkladze10 said:
I bought their app a few years ago but my TV broke so I had to have a new tv as a replacement, I’ve emailed them about 10 times asking if they can kill off my old app and replace with the new Mac on my new tv but they don’t reply.
I just get the automated response but nothing.

iI don’t think this is an unreasonable request but all their is the email no phone or other method to get in touch.

Any ideas please as my kids can’t watch their favourite shows
Click to expand...

the solution is easy, dont use the crap app
 
Kinkladze10 said:
I bought their app a few years ago but my TV broke so I had to have a new tv as a replacement, I’ve emailed them about 10 times asking if they can kill off my old app and replace with the new Mac on my new tv but they don’t reply.
I just get the automated response but nothing.

iI don’t think this is an unreasonable request but all their is the email no phone or other method to get in touch.

Any ideas please as my kids can’t watch their favourite shows
Click to expand...
It's 5,49 eur per device (MAC). If tv gets broken, it's not siptv's developer fault ?!
Instead of buying another expensive hardware now, you should think about to invest another 5,49 eur to actviate this app under new TV's MAC address, it's still better/cheaper option compared to buy a new device ;)
 
Hectorious said:
It's 5,49 eur per device (MAC). If tv gets broken, it's not siptv's developer fault ?!
Instead of buying another expensive hardware now, you should think about to invest another 5,49 eur to actviate this app under new TV's MAC address, it's still better/cheaper option compared to buy a new device ;)
Click to expand...
Shouldn’t have to it’s not my fault my tv broke either
 
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