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IP address blocked?

Johnnylemon

New Member
Dec 10, 2016
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Apologies I couldn't find a way in the dashboard to log a ticket.

I'm hoping an admin can help me to check whether my IP has been blocked? I am unable to connect to any channels via my home broadband connection, but it works on 4G.

IP address should be the one I have used to post this thread. I can PM if necessary.

Thanks a lot!
 

Nonid

Moderator
Staff member
Moderator
Sep 25, 2015
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v2.zopim.com
Reseller ID
Moderator
Apologies I couldn't find a way in the dashboard to log a ticket.
I'm hoping an admin can help me to check whether my IP has been blocked? I am unable to connect to any channels via my home broadband connection, but it works on 4G. IP address should be the one I have used to post this thread. I can PM if necessary.
Thanks a lot!
Hello,

we do not block any IP. The line just gets banned if necessary. So diagnosis the line first from your DB.
If the line got Banned, then please submit a ticket directly thru your Dashboard.

Or contact your reseller to help you out.

Regards.
 
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