Problems to add user when using IPTV Smarters Pro app in Samsung Smart TV

[Espectator]

Hi all,

I have bought a 3 month subscription and I am trying to add my user using the Smarters Pro app in my Samsung Smart TV. I follow the instructions but at the moment I click on save to add the user the software just simply ignore it, does not do anything, not even shows authentication error...

I tried to uninstall and reinstall the app but this did not solve the problem. I was using this app on the same TV in the past and I did not have any problem.

I am quite sure the user and the password are the correct ones (I take them from the m3u link)

What else can I do? I would appreciate any help.

Thanks

 

[vitshinzo]

Hello what url link you use!!

- Smarter iptv pro with Samsung or LG tv ... You must use this url -
http://smarters.link

 

[Espectator]

Hi all,

I have bought a 3 month subscription and I am trying to add my user using the Smarters Pro app in my Samsung Smart TV. I follow the instructions but at the moment I click on save to add the user the software just simply ignore it, does not do anything, not even shows authentication error...

I tried to uninstall and reinstall the app but this did not solve the problem. I was using this app on the same TV in the past and I did not have any problem.

I am quite sure the user and the password are the correct ones (I take them from the m3u link)

What else can I do? I would appreciate any help.

Thanks

Hello what url link you use!!

- Smarter iptv pro with Samsung or LG tv ... You must use this url -
http://smarters.link

Yes, I am using exactly that. If I try any other URL I get an authentication error, but when I use that one, it doesn't do anything at all and I dont get any message, it just stays in the "Enter Your Login Details" page. If I click "List Users" button the user has not been added. Any other suggestion?

 

[vitshinzo]

Have you a valid rapid subscription or you bought line somewhere?

 

[Espectator]

Yes, I have a valid one. It is a reseller I used in the past: ******* WARNING FRAUD **DON'T BUY** PLEASE REPORT TO ADMIN *******swiss

 

[vitshinzo]

Make sure you weriting user + password respecting capital letters

Otherwise you need to contact your seller he can assist you more

 

[Espectator]

But if that would be the problem I would get authentication error I guess. Right?
I have retyped and checked the user and the password many times.

I am quite sure it has something to do with the URL. Could it be that it is now blocked by the ISP?

 

[vitshinzo]

Yes maybe
Vpn access should be always active before trying other solutions

 

[Espectator]

And how can I activate VPN access?

 

[vitshinzo]

And how can I activate VPN access?

Go to dashboard account > addon > free vpn then follow instructions [download config file + open vpn app in your device]

Full tutorial showing in dashboard

 

[Espectator]

But now I can not even go to the app dashboard. When I start the app it asks me to enter user details...I dont know how to get to the addon option

 

[vitshinzo]

What do mean dashboard app!
Your seller already give you access to dashboard? Right?
The place where you can manage your lines

Better contact your seller he can help you more and ask him for dashboard link so you can log into your account and setup your vpn access

 

[Espectator]

Sorry, I know what you mean now. I misunderstood.

I tried to do this directly on the Samsung TV. I choose Android as OS (not sure if its really that) but I could not download the configuration file needed (not supported) which was the first step

 

[vitshinzo]

Please let continue in private
Feel free to contact me in private

 

[Scottcnn]

Hi all,

I have bought a 3 month subscription and I am trying to add my user using the Smarters Pro app in my Samsung Smart TV. I follow the instructions but at the moment I click on save to add the user the software just simply ignore it, does not do anything, not even shows authentication error...

I tried to uninstall and reinstall the app but this did not solve the problem. I was using this app on the same TV in the past and I did not have any problem.

I am quite sure the user and the password are the correct ones (I take them from the m3u link)

What else can I do? I would appreciate any help.

Thanks

Did you gat a fix for this? I’m having the same issue with trying to add an playlist