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Tickets dissapeard from dashboard

zolcsi68

New Member
Sep 20, 2019
7
6
3
Many lines not working under my account. I opened tickets what not solved in 2 days, so I open another ticket.
Now when I click to tickets only blank screen.
 

R-Media

Well-Known Member
Staff member
Moderator
Jan 25, 2016
1,461
7,035
213
Hello,

kindly delete all cache from the browser then try again and use Google Chrome for the Dashboard.
 
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zolcsi68

New Member
Sep 20, 2019
7
6
3
Im using chrome on chromebook. Cash cleared on laptop also on my phone. Not see the tickets with Chromebook or android phone.
 

R-Media

Well-Known Member
Staff member
Moderator
Jan 25, 2016
1,461
7,035
213
Hello,

kindly try with Firefox. If still not working, please open a new ticket and our support team will assist you regarding the issue.
 
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zolcsi68

New Member
Sep 20, 2019
7
6
3
ok, i going to try firefox.
If not working , how to open ticket if I not see anything on that page?
 

R-Media

Well-Known Member
Staff member
Moderator
Jan 25, 2016
1,461
7,035
213
Hello,

can you please try to login Dashboard with a VPN and let us know the result.
 

R-Media

Well-Known Member
Staff member
Moderator
Jan 25, 2016
1,461
7,035
213
Hello,

can you please send us your dashboard details in PM