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this is something you should report to your reseller, he should be the one and take care of it :/

Install VLC player which brings all video codecs and make a post here and get your best IPTV offers: https://iptv.community/threads/iptv-subscription.8338/

Under Windows please try the MyIPTVplayer: https://iptv.community/threads/tutorial-myiptv-player-windows.18171/

with the XCIPTV app you will have a smaller preview window on the right side while the channel list keeps available on left side. try the XCIPTV app, I hope that's the option you are looking for ;)

looks like another awesome app, thank you for the hint ! Edit, more details: https://iptv.community/threads/televizo-app-recommendation-for-adroid-cellphone-and-tablet.20011/

Name of the channel: Diema Sport 3 4K Country: Bulgaria Kind of channel: Sport Lyngsat Link: https://www.lyngsat.com/tvchannels/bg/Diema-Sport-3.html

you should find the portal url within your user dashboard.

Check your PM, I have sent a link with Fire TV Guide and remote control short cuts especially for siptv app to you ;)

tech team reported this:

i am not sure if that is the real XCIPTV app from the official website: https://ottrun.com However, smart tv's having limited cache/memory and possibilities of apps. better try IPTV SMARTERS or SMART ONE iptv app. but you would need to reduce bouquet list in order to reduce m3u file size...

this link is for smart tv and iptv smarters only. if you use another device then use the regular server url generated out of your m3u link.

@snubbet the best would be to talk to your reseller. He is the only one who has access to your dashboard and that might be helpful to guide you and find a solution.

Looks like you didn't get real login details from your provider. You should try the XC (Xtream Codes) login.

There are Developer option, you need to hit 7x the confirmation button in app settings, send me a PM and I'll help you with a tutorial.

better get in touch with your reseller, he should be the one to help you.

maybe the series having another video codec, e.g. *avi instead of *.mkv and your tv is unable to play this codec.

looks like samsung smart tv has limited cache/memory and missing codec for the vod movies/series. try another iptv app, with a little of luck you might get the right codec installed.

the support within this community is dedicated to rapid iptv, you won't get support for other "cheap" providers here... better get in touch with your reseller, he is the only one who might be able to help you with above case :(

do you have a valid rapid iptv subscription ? if yes, who is your reseller ? did you get in touch with him ?

What device? Try to reduce bouquet list (reduce m3u file size) and try also to turn on VPN.