I wouldn't rush to blame your image for the issues you mention. It's best to try a few images,get an idea which suits you best, personally I like Openvix, Open Pli also good very responsive, not keen on having to download plugins to create settings/ full image backups. It's embedded in Openvix. Another new feature on Openvix, when you choose to download a new image to flash, it allows you to choose from other images ie open pli & openatv .It may be an idea to download Service App plugin which will allow you to choose between player for your service which might help with issue