HTTP 514 on IP - no service access

[halzero]

I've just installed new fiber optic cable i've been waiting for over 2 years. After i've switched service stopped working...
Did some digging - attempt to retrieve channel list yielded HTTP 514 error. That's a non standard http response code.
I've found a tencent thread that stated:

514

IP access frequency exceeds the limit

Check the IP access frequency control configuration in the CDN Console.

Ok, i wrote ticket to support. First reply was:

Don't you have problem when use another ISP?

Really ? Other ISP ? We have ONE internet fiber provider here i'm using their services. Maybe support can suggest other service providers in my area that have fiber network

Ok, since issue was IP related i've quickly bought a VPS, setup OpenVPN service and activated it on the tuner.
It was able to download the channel list but unable to start streaming

So, i'm in place where i can't use my home fiber cable and vpn. No service and replies from support are not moving towards conclusion.

 

[Hectorious]

I've just installed new fiber optic cable i've been waiting for over 2 years. After i've switched service stopped working...
Did some digging - attempt to retrieve channel list yielded HTTP 514 error. That's a non standard http response code.
I've found a tencent thread that stated:

514

IP access frequency exceeds the limit

Check the IP access frequency control configuration in the CDN Console.

Ok, i wrote ticket to support. First reply was:

Really ? Other ISP ? We have ONE internet fiber provider here i'm using their services. Maybe support can suggest other service providers in my area that have fiber network

Ok, since issue was IP related i've quickly bought a VPS, setup OpenVPN service and activated it on the tuner.
It was able to download the channel list but unable to start streaming

So, i'm in place where i can't use my home fiber cable and vpn. No service and replies from support are not moving towards conclusion.

Your reseller should help you to do trouble shooting etc.
If you need help with VPN and troubleshooting you can also pm me, but they to contact your reseller first and if he is not willing to help, feel feee to pm me.

 

[halzero]

Your reseller should help you to do trouble shooting etc.
If you need help with VPN and troubleshooting you can also pm me, but they to contact your reseller first and if he is not willing to help, feel feee to pm me.

I own the panel
I'm supposed to support myself ?

 

[Origin]

So why are you complaining here...
This is for rapid iptv only.

 

[halzero]

I own the panel
I'm supposed to support myself ?

It's a rapid IPTV panel.. -> my.iptv.community
I'm talking with Rapid iptv support.