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Info for customer from Switzerland

elackner

Reseller: visions4
Reseller
Apr 3, 2016
85
12
8
Switzerland
viptv.top
Reseller ID
visions4
The Provider Swisscom block our Service.
I get from few customers the information that Swisscom block our IPTV.

I use the DNS viptv.xdns.pro
Swisscom say thats a "malicious site"

I dont know its only for xdns.pro or all DNS
 

Blacky75

New Member
Apr 7, 2019
7
6
3
Switzerland
Reseller ID
BlackyTV
Hello, I have exactly the same problem.
I opened a ticket in my Dashboard.
Here is the answer received:
Swisscom enabled on their routers ''smart safe'' option,
clients need to disable it and also firewall and sevice will work fine again.

The problem is that I do not have a ''smart safe'' option in my router.
Have you successfully connected to another DNS?
 

RedRebel

New Member
Dec 3, 2018
30
26
8
i don't have any problems with Swisscom yet. Please upload a picture so we can see it.
 

Helvetica

New Member
Oct 9, 2019
12
1
3
Merci viu mau for the info. We are also with Swisscom but never had this kind of problem. However we will be changing to a local glass-fibre provider soon and hope they won't be playing the Big Brother game.