Info for customer from Switzerland

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elackner

elackner

Reseller: visions4
Reseller
Apr 3, 2016
70
10
8
Switzerland
viptv.top
Reseller ID
visions4
The Provider Swisscom block our Service.
I get from few customers the information that Swisscom block our IPTV.

I use the DNS viptv.xdns.pro
Swisscom say thats a "malicious site"

I dont know its only for xdns.pro or all DNS
 
Blacky75

Blacky75

New Member
Apr 7, 2019
6
6
3
Switzerland
Reseller ID
BlackyTV
Hello, I have exactly the same problem.
I opened a ticket in my Dashboard.
Here is the answer received:
Swisscom enabled on their routers ''smart safe'' option,
clients need to disable it and also firewall and sevice will work fine again.

The problem is that I do not have a ''smart safe'' option in my router.
Have you successfully connected to another DNS?
 
R

RedRebel

New Member
Dec 3, 2018
12
5
3
i don't have any problems with Swisscom yet. Please upload a picture so we can see it.
 
elackner

elackner

Reseller: visions4
Reseller
Apr 3, 2016
70
10
8
Switzerland
viptv.top
Reseller ID
visions4
@Blacky75 Try to change the DNS on your Device.
I know form two customers thats work after change the DNS
Click on the link from marjio (second Post)
 
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