Maintenance Notifications

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Rapid TV Swiss

Rapid TV Swiss

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Dear All,

This topic is dedicated to Maintenance announcements and scheduled downtimes.
Keep an eye out for further updates in this thread in case of interruptions.
 
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Rapid TV Swiss

Rapid TV Swiss

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Dear All,

Since we did many changes yesterday, today need to assimilate everything, so be patient, do not panic if sometimes something goes down at some moment. Now we are on Portal, soon will be available.

Thank you

---- IPTV Community Team Staff ----
 
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Rapid TV Swiss

Rapid TV Swiss

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Dear All

For the regular maintenance, Dashboard is temporarily down. Don't be panic will be back approximately 1H - 1.5 Hour.

Thank you for your support and appreciate your patience in the meantime.

---- IPTV Community Team Staff ----
 
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Rapid TV Swiss

Rapid TV Swiss

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Dear All

One of our servers is temporarily down for some technical issue. Don't be panic will be back approximately 30 MIN - 1 Hour.

Thank you for your support and appreciate your patience in the meantime.

---- IPTV Community Team Staff ----
 
Rapid TV Swiss

Rapid TV Swiss

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Dear All

To make some of changes to improve the speed and security, on February 16, 11:00 UTC the Dashboard will be unavailable for 1 Hour.

Thank you for your support.

---- IPTV Community Team Staff ----
 
marijo

marijo

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Dear All,

We are releasing a new update on Tuesday, April 9, 2019, 6:00 PM and Dashboard will be unavailable for a maximum of 1 hour.

Update (11.04.2019): We apologize for the delay in releasing the update for the Dashboard due to an unforeseen problem.

Update (12.04.2019) We are releasing a new update at Friday, April 12, 2019, 12:00 AM and Dashboard will be unavailable for a maximum of 1 hour.

Keep an eye out for further updates in this thread

Thank you for your attention.

---- IPTV Community Team Staff ----
 
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Rapid TV Swiss

Rapid TV Swiss

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Jan 25, 2016
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Dear All,

For the regular maintenance, our servers are temporarily down. Don't be panic our Dev teams are working hard to get turn everything back to normal.

There is no ETA, as that might be misleading, but we heard our technician mention something like 24 hours.

Thank you for your support and sorry for the inconvenience.

---- IPTV Community Team Staff ----
 
Rapid TV Swiss

Rapid TV Swiss

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Dear All,

Please accept our apology for about 24 hours down due to system maintenance. M3U base devices are online now, channels will be stable gradually.

In the next step, MAG portal will be online too.

Thank you for your support and we appreciate your patience in the meantime.

---- IPTV Community Team Staff ----
 
Rapid TV Swiss

Rapid TV Swiss

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Dear All,

All providers have faced major problems in the last month. So do we. It is not easy to find a solution and fix everything quickly. Our entire team works around the clock to resolve the current problem as soon as possible. You can notice that channels come online and went offline, we test all the time.

Thank you for patience.

We apologize for the problems you are facing, we will certainly make up for it when we stabilize the service.

---- IPTV Community Team Staff ----
 
Rapid TV Swiss

Rapid TV Swiss

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Dear All,

The Dashboard will be up in a few whiles, lines m3u working but not MAG and E2. You won't be able to create new lines and make any changes, just to see lines. If we allow creating this will cause more problems.

We thank you for your patience and understanding.

Update (14:15 CET): Found a solution for MAG and E2, need time to set-up, after that, all should work normal, full access to Dashboard (lines, editing, creating, extending, etc)

---- IPTV Community Team Staff ----
 
Rapid TV Swiss

Rapid TV Swiss

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Dear All,

After the maintenance now we are coming back gradually.

The Dashboard is available now but creating and updating the lines disabled (you can only see the previously created lines).

We will enable these features as soon as possible. Also please consider streams are available in all devices now.

We thank you for your patience and understanding.

---- IPTV Community Team Staff ----
 
Rapid TV Swiss

Rapid TV Swiss

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Jan 25, 2016
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Dear All,

After the maintenance now we are coming back gradually.

Now you have all the features in the Dashboard again. We will add 10 days bonus make up soon for all lines which the expiration date were after server down.

We thank you for your patience and support.

---- IPTV Community Team Staff ----
 
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