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Problem with vpn

KiddzoR

New Member
Jul 31, 2017
8
13
3
33
Got a problem connecting with my vpn (static ip adress) havent been an issue before started 2 days ago been using this service for a year with same vpn
been in contact with my reseller but cant find the issue.
have tried my nvidia shield with iptv extreme
and vlc on pc same issue
tried change my dns servers same result
tried line on another connection mobile it works fine

this is from the log from vlc
main error: read error: No error

http error: failed to read answer

access error: HTTP 401 error

http error: authentication failed without realm

access error: HTTP 401 error

any solution besides change vpn service ?
 

Jems

Verified & Trusted reseller
Reseller
Dec 31, 2018
50
13
8
Reseller ID
BilalBekim
Got a problem connecting with my vpn (static ip adress) havent been an issue before started 2 days ago been using this service for a year with same vpn
been in contact with my reseller but cant find the issue.
have tried my nvidia shield with iptv extreme
and vlc on pc same issue
tried change my dns servers same result
tried line on another connection mobile it works fine

this is from the log from vlc
main error: read error: No error

http error: failed to read answer

access error: HTTP 401 error

http error: authentication failed without realm

access error: HTTP 401 error

any solution besides change vpn service ?
I think it works only with dedicated ip..
 

Jems

Verified & Trusted reseller
Reseller
Dec 31, 2018
50
13
8
Reseller ID
BilalBekim
Open a ticket on your dashboard and writte wich VPN do you use too and they can tell you if it's permitted or not.. some VPN provider are not permited
 

KiddzoR

New Member
Jul 31, 2017
8
13
3
33
OVPN is my provider just weird it stopped working 2days ago.
I think the team should provide a faq with VPNS that are allowed if thats the case that some vpn providers is not allowed
but will open and ticket
 
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