Unable to verify your device. Please contact....

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Helvetica

New Member
Oct 9, 2019
5
0
1
Using VU+2. Enigma 2
My son-in-law who has the same sat system as I, and who lives in the same road as me says his iptvswiss is now working again 100%. I also have a subscription which I renewed 2 weeks ago, but I am still getting the "Please validate your account", then, when I press the blue button to verify, I get the message "Unable to verify your device. Please contact the administrator". Why is his working (he also renewed about 2 weeks ago), and mine not ? I have tried restarting Enigma several times but otherwise I have not changed anything.
 
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serendipity

New Member
Sep 23, 2019
5
6
3
Might be a portal information issue,
 
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Helvetica

New Member
Oct 9, 2019
5
0
1
Validating now (without me having to do anything except try every couple of hours). I should have waited a bit longer. :rolleyes:
 
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Dandeman

New Member
Aug 29, 2018
15
7
3
same problem, in the morning okay now again this issue, validate not working