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Hi Tam.. The message that he received was nothing to do with Infomir.. When you receive the message "Your STB is blocked. Call the provider." This only means that his sub has run out or his sub hasn´t started.. (The url link is in the Mag box but it can´t access the server.. once they pay or the...

I have a client who bought a Mag256 on Ebay.. somedays he doesn´t have a problem on other days the tone changes from normal to where everyone speaks like Mickey mouse or in a sqeaky voice.. the only way to get rid of this is to pull the plug and start again.. he´s tried booting from Nand1 or 2...

NO.. If you pull the power plug.. press the button on the back.. keep holding.. re plug.. keep button pressed.. the light at the front will blink.. when the bli9nk frequenz changes let the button go and the box will boot from nand 1 or nand2.. let the box boot and see if the change has helped...

There´s nothing wrong in buying a Mag box.. there´s fixes available to stop the block + there are numerous things you can do if your box is on a server that is blocked by Infomir.. Rapid hav´nt been blocked .. Infomir conform to industry requests.. they just don´t block Mag boxes.. If a...

What Mag box do you have? Have you tried to reset it ?

Firstly you should contact the reseller.. he should have activated your box when you paid. The reseller shouldn´t take the money and give you a panel and expect you to do everything else.. you didn´t pay just to receive a panel. If he doesn´t respond complain to admin by using a ticket...

Have you asked your reseller for help? he should reset the bouquet list.. If he can´t do it open a ticket and see if admin can sort it.

HI.. nothing to do with the Infomir block.. It could help if you reduce the number of countries that the box loads.. Overheating problem? Make sure the box isn´t sitting on top of a heat source and that the box is ventilated. Try booting from nand 2 if your on 1 or 1 if your on 2... pull out...

The Formuler box emulates the MAC addresses of the Mag boxes. The court has stopped the distribution of Formuler and OTHER devices that emulate Infomir´s boxes. I´d guess that as the injuction is stopping distribution only in Germany as far as i´m aware the Formuler boxes will still be...

Just some news... Infomir were granted preliminary injunctions against two distributors selling Formuler set-top boxes in Germany. The contested Formuler devices, among other things, emulated the MAC addresses of Infomir’s MAG set-top boxes. The Court prohibited the distributors from selling...

When you configure a new profile.. you have to change the portal url and insert the url you were given.

Hi Azole.. sorry i´ve not replied before this.. lot of work on at this time.. If i were you i´d delete the settings and start afresh.. open settings - apps - stbemu (pro) - open and delete clear data - open the app and you´ll have to configure a new profile - add profile - pick a name - done -...

The new update works on Rapid.. using stbemu

New update available for the Mag410..

I can only think of basics.. update Mag to newest release.. change DNS settings in network.. check cable .. router / priority to lan X where your mag box is / max speed / etc .. firewall? or take the box to a friends house and see what happens there..

I´ve also two boxes and both work normally.. 1 i bought as a test/trial box for 4K and the other to sell to clients

Thats clearly not right.. Have you tried a factory reset? if not use the small button marked FN.. The service button (FN button) is located on the rear panel of the STB. It is intended to emergency recovery STB operation. To select certain emergency boot mode press and hold service button...

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Have you tried using a USB stick in the media portal?.. test a film or music

I´m sure the ads you see mentioning tv android as option with the 352 are a bit confusing. I believe the only way is to use the Magic cast app installed in the box.. It can be found in settings menu.. With Magic cast you can cast the signals to an Android tv that has the ability to connect to...