Who is your provider?
Have you spoken to your reseller?
It could be if your not using Rapid that your Provider is running a very old version of the Stalker Portal. For example 4.8.xx.
5??? is the newest . i can´t remember the exact number.... The provider will / should have to update to a...
I´d try to reset the box and reinstall the software..
after the reset don´t forget to check the timezone
Have a look here at the infomir forum - https://wiki.infomir.eu/eng/search/?q=Firmware+of+your+stb+is+outdated
Having bought a Mag351 i´m a wee bit disapointed in it´s performance in the 4K VOD section .. films don´t run smoothly.. i´m still testing the box.. i´ll be trying out some higher quality cables and trying to adjust my router to deliver a better stream to the box stream giving priority over my...
Go into the recovery mode.. look to see what Nand the box is booting from.. if it´s Nand 2 change to 1 .. or vice versa SAVE then reboot..
That solved the problem we had on another system last November. On the server only a small % of Mag boxes were affected.. the service provider changed the...
I´ve asked admin to open a new section for the 351..
I received the Mag351 yesterday (11 January) and i´m disapointed in it´s performance in the 4K VOD .. films don´t run smoothly.. i´m still testing the box.. i´ll be trying out some higher quality cables and trying to adjust my router to...
100% correct .. It was a nightmare to get everyone sorted.. took days of helping clients that had never looked in the settings and hadn´t a clue of what to do.
I certainly hope that it doesn´t happen here.. the admins are on the ball here, so here´s hoping!!
as i sell and have sold hundreds of Magboxes i asked Infomir directly about this.. the reply..
Good afternoon *****. We do not block MAGs - they are working in standard mode as always. The consumer can contact ISP to clarify details of this issue, I suppose that it will be Copyright...
Hallo admin.. I´d like a new section in the forums Mag box systems .. titled - Mag 351
I´ve bought a Mag351 and i´d like to exchange views on some early problems i´m having in watching 4K films. Thats the only reason i bought the box and it´s not living up to my expectations. So any community...
Just looking for any suggestions.. i´ve a client based in Berlin.. internet running top.. all TV channels that they watch run smoothly.. only problem she has is in the VOD German section where all films are not watchable due to freezing avery few seconds..
the box has been reset.. updated...
Is your box in a ventilated area or is it near to another device which gives out a lot of heat...?? if you have the wifi version you can´t turn this off.
read on another forum that Infomir have said its possible to read a cpu temperature via ssh ... you´ll have to Google or use youtube as i´ve...
Ok. np but Same idea applies.. I´ve clients in France i´ll ask them who their with and who´s reliable.. price etc and get back to you..
A few to choose from.. SFR.. NOS.. Orange.. Have a word with a local provider and see whats on offer in your area then change for a faster speed. I´d look at...
Hi Merlin76, sorry to read about your wife hope she gets well soon.
with the speed you mention most iptv companies will have problems in delivering an almost problem free service to you. The more download speed the more reliable the system is.
Are you fixed to your provider? i had a look and...
Hi Flo.. what router do you use.. Fritzbox or Speedport?? I´ve clients in Germany who have problems with the Speedport typ B router.. other clients with a Fritzbox 7490 and 7390 have had none or a lot less problems..
i take it your using LAN and not WIFI..?
Have you manuallly changed the DNS...
Have you checked your router.. have a look at any diagnose software on your routers settings .. that way you can see if the signal is constant on varying..
Two of my clients.. both Telekom have been mentioning that the buffering on the German channels is increasing (sometimes unwatchable). Other German Telekom clients using a Fritz box 7390/7490 haven`t had any problems...
I´d put the problem down to the Speedport router.
Thats whats in the boxes.. if we can´t find a solution maybe i´ll load an earlier software and see if that helps.. otherwise i´ll have to send them back.. but i don´t really want to do this
Anyone know what the faults are and how to fix the problems?
Took back and replaced 2 Mag256`s at he weekend.
1 Box had this problem.. by scrolling down/up thro the channel guide it would stop after 2 pages then just say loading.. after about 1 minute you could then scroll further.. why did...