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Smart stb problem with Samsung TV


New Member
May 13, 2024
I have SMART STB and it is on an old Smart Samsung TV. It works okay however once I choose a program, I can't get out of it to go back to the program list.
I try the Back button etc but the remote goes dead. It only does this with Smart STB so I doubt it us the remote.
Any ideas please?
Is it my TV, The connect to the Web, or the SmartStb program.


New Member
May 8, 2024
It sounds like your issue is with the Smart STB app on your Samsung TV, not the remote or the TV itself. Try the following steps:
  1. Reboot the TV: Unplug it for a few minutes and plug it back in.
  2. Update the Smart STB app: Ensure it’s the latest version.
  3. Reinstall the app: Uninstall and then reinstall Smart STB.
  4. Check for TV firmware updates: Make sure your TV's software is up-to-date.
If the problem persists, you might need to reach out to Smart STB support for further assistance.