Real Reason for Buffering - Read Before you Complain

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BrokenChaos

BrokenChaos

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#1
In nearly all support requests due to buffering, the problem is nearly always USER BASED.
Yes You... Its your setup!!!

The average person already knows this, so this is for those "others"
You will need to TEST every time you make a change... Use VLC for testing and view the DATA from VLC

  • You purchased a crappy internet connection but your ego will not admit it and instead of spending a few extra dollars/Euro a month for a better service, you instead put the blame on everyone else... So lets now assume you have a decent Internet connection

  • Your line comes into your home and to a router.
    Did you setup Googles DNS (8.8.8.8) and IPTV is slower?
    Revert back to your ISP DNS and see if that improves the situation (We found NOT using Google DNS is quicker)

  • WiFi or Ethernet - Try using Ethernet for Best Results

  • If you have a Smart TV and watching IPTV through a firestick, MAG or STB, then you are simply stupid.
    Use your TV's application, whether Smart IPTV or SSIPTV and you will see better results

  • Try and avoid using KODI
    If you using an Android Device, use IPTV (Click Here ) and avoid Kodi BLOATWARE
    When using IPTV for android, try changing the player to VLC Beta
    If typing the URL is to much for you, run the URL through Bit.ly

  • Delete ALL the MALWARE on your devices. When you hunt for cheap/free software, you nearly always install MALWARE...
    That is the price for being cheap! -- Malware uses your bandwidth

  • Who else is using Bandwidth in the home?
    Kids, GF, Mom, sibling maybe watching Youtube or other.... check it

  • Change your WiFi password and see if there is a change.. if there is, then you know your neighbors have hacked into your WiFi and using your Bandwidth (Consider hiding the ssid after you change it)
This next Tip is the easiest one and has the BEST results!
  • USE A DIFFERENT PLAYER!!!
    Dont believe what ANYONE tells you. Try different players and you will see that some buffer like crazy and some stream very smoothly...
When you test Players you wil FINALLY realize that it IS YOUR SETUP as changing players shouldnt have that much of an issue, but it surprisiingly does!!!

But... sometimes it is your ISP or The IPTV service...
Be smart, use some of the BRAIN you have an understand that during big games, MANY people will watch that channel and create a bandwidth issue.... Understand that, and you dont have to let the world know your ignorance :)

My comments to harsh?
Good !!!
At least you now have some knowledge to have a better viewing experience.... so fix it
It sure is a lot better than blaming Rapid for something that is not their fault :)
And Believe me, we will be the first to say its Rapids fault when we confirm its their fault... :p
 
Last edited:
DerCremaxx

DerCremaxx

Im here to help you :)
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#3
In nearly all support requests due to buffering, the problem is nearly always USER BASED.
Yes You... Its your setup!!!

The average person already knows this, so this is for those "others"
You will need to TEST every time you make a change... Use VLC for testing and view the DATA from VLC

  • You purchased a crappy internet connection but your ego will not admit it and instead of spending a few extra dollars/Euro a month for a better service, you instead put the blame on everyone else... So lets now assume you have a decent Internet connection

  • Your line comes into your home and to a router.
    Did you setup Googles DNS (8.8.8.8) and IPTV is slower?
    Revert back to your ISP DNS and see if that improves the situation (We found NOT using Google DNS is quicker)

  • WiFi or Ethernet - Try using Ethernet for Best Results

  • If you have a Smart TV and watching IPTV through a firestick, MAG or STB, then you are simply stupid.
    Use your TV's application, whether Smart IPTV or SSIPTV and you will see better results

  • Try and avoid using KODI
    If you using an Android Device, use IPTV (Click Here ) and avoid Kodi BLOATWARE
    When using IPTV for android, try changing the player to VLC Beta
    If typing the URL is to much for you, run the URL through Bit.ly

  • Delete ALL the MALWARE on your devices. When you hunt for cheap/free software, you nearly always install MALWARE...
    That is the price for being cheap! -- Malware uses your bandwidth

  • Who else is using Bandwidth in the home?
    Kids, GF, Mom, sibling maybe watching Youtube or other.... check it

  • Change your WiFi password and see if there is a change.. if there is, then you know your neighbors have hacked into your WiFoi and using your Bandwidth (Consider hiding the ssid after you change it)
This next Tip is the easiest one and has the BEST results!
  • USE A DIFFERENT PLAYER!!!
    Dont believe what ANYONE tells you. Try different players and you will see that some buffer like crazy and some stream very smoothly...
When you test Players you wil FINALLY relaize that it IS YOUR SETUP as changing players shouldnt have that much of an issue, but it surprisiingly does!!!

But... sometimes it is your ISP or The IPTV service...
Be smart, use some of the BRAIN you have an understand that during big games, MANY people will watch that channel and create a bandwidth issue.... Understand that, and you dont have to let the world know your ignorance :)

My comments to harsh?
Good !!!
At least you now have some knowledge to have a better viewing experience.... so fix it :)
Thanks for posting this :D
 
Likes: BrokenChaos
BrokenChaos

BrokenChaos

Member
Reseller
Business Card
Feb 4, 2017
33
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54
Global Supplier
tvinthailand.com
Reseller ID
TVinThailand
#4
If you would like to debate this, please create another thread.
The purpose of this particular thread is for the use of Resellers in helping them in Support as it is nearly always the case that the issues I have presented are always valid.

I hope this post helps MANY people who are new to IPTV :)
 
Likes: hamdiegg
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