IPTV Issues - (Must read the first post before requesting help from the community)

[Mekelbrug]

Strive sport sweden 1,2,3 down again. Cant report in dashboard, saids channle not found.

P.S Overlook the swedish channle list, Laggy, buffering, freezing, Replaying the last the 10 sec you saw etc.

 

[telex]

Planet HD (germany) loop
(Its not on dashboard listed)
can not report

 

[DGP]

Main Portuguese channels keep buffering!

Sic (All versions)
RTP 1 (All versions)
RTP 2 (All versions)
TVI (All versions)

Other country's are working and for example Sport TV (All channels) in Portugal are working as well. Seems only to be the main ones!

 

[marius_cz]

all Czech Republic channels are constantly freezing since 1-2 weeks. please make something!

You should definitely find new sources for Czech and Slovakian channels (Astra 23,5° and 0,8° Thor: Operators are Skylink on Astra 23,5 and Digi on 0,8°). there are many channels which has a very bad quality although they are in finest HD on SAT

 

[pablo87]

Polsat Sport Premium 1 FHD PL
Polsat Sport Premium 2 FHD PL

Channels many times reported to support, but issue is still not resolved. Channels are unwatchable. According to support both channels are not in FHD and need to be fixed. Till now othing has happend.
Problem exist from beggining,
Country: Poland
Devices: all

 

[marius_cz]

Czech Rep.:

Nova Action = different channel from Hungary
CT 24 = constantly in loop since months
Nova Sport 1 FHD = SD and in loop since months
TV Barrandov = different channel (film+)

PLEASE FIX...

 

[nuseo]

Sky Select 1-9 DE (Germany)

the Sky Select 1-9 DE channels are sometimes labeled incorrectly.
There is a different movie than labeled

compare:

https://www.sky.de/tvguide/sky-select-6-c107

https://www.sky.de/bestellung-sky-select-6520

 

[marius_cz]

Dazn 1 and 2 Bar FHD are not FHD anymore. Please check and bring back the old source

 

[Yaroslav]

Sky Sport Austria HD DE & Sky Sport 8-9 FHD DE doesn't work.

 

[Yaroslav]

Sky Sport Austria HD DE is not HD now.

 

[whiteching1999]

Thank you for improving the server speed ........
not i don't have buffering problem .......

 

[jac555]

Hi. Please upgrade Poland:
canal+ sport 2 HD PL to 1080p, because the quality has dropped to 720p

 

[Jean Charles Depocas]

Toute l'histoire FR is in a loop
Channel 4 +1 (London UK, Midlands, North UK, etc) do not work

 

[Nonid]

Hello,

This thread is dedicated to IPTV questions and issues including discussions with other community members for help and solutions.

In order to solve the issues faster, please perform the below tasks and provide the details in your post.
- Check your m3u line with VLC Player.
- Check the Line on a different App, Smart IPTV, Perfect Player, GSE Smart player.
- Check the internet connection on the device by using another App like youtube.
- Contact your reseller (give him time to answer and help you first)

When you don't receive answers within 24 hours or the problem isn't fixed, report it here by using this template:
(Reports without these requested details will be deleted without warning)

- Did you contact your reseller:
- Diagnosis result:
- When the problem started:
- Which country:
- What is the exact issue:
- Which type of device:
- What is the error code? (if there is any):

Toute l'histoire FR is in a loop
Channel 4 +1 (London UK, Midlands, North UK, etc) do not work

Hello,

please read the 1st post of the thread again.
And If a channel is Down, No Sound, No Picture or Wrong Channel please report it in "Channels" section
(http://prntscr.com/kku652) directly from your Dashboard.

If the issue you are facing is not on the list, you can create a ticket for it and explain in details via screenshot.
You can't find the channel in the report list, you can create a ticket and explain the issue in details and via screenshot.

More Info: https://iptv.community/threads/what-to-do-when-having-problem-with-channels.9177/

Regards.

 

[viking90]

I don't have the icon in dashboard to create a ticket.

 

[Nonid]

I don't have the icon in dashboard to create a ticket.

Hello,

please contact your reseller and ask him to give you permission to the "Add Ticket" menu access.

Regards.

 

[Charles Vella]

Is something going on? The service takes ages to load and when it does there are no channels. The channels list is blank. Mag256 here. Was fine yesterday.

 

[Charles Vella]

Ok working now... this happened last week too. I hope it doesn't become the norm. Thanks.

 

[Charles Vella]

...still unstable. Was watching a channel and everything froze. I have a sort of back up service on the same mag256 and its working perfectly. Please fix. Thanks.

 

[agaton]

...still unstable. Was watching a channel and everything froze. I have a sort of back up service on the same mag256 and its working perfectly. Please fix. Thanks.

Same problem here with MAG , the portal cant load, or the channel-lists are blank, occuring not everytime but often.