IPTV Issues - (Must read the first post before requesting help from the community)

[gbhdf]

German Pay TV channels are buffering/lagging (Sky Cinema ...)
Reseller contacted, he is jsut closing the tickets without solving the problems.
Formuler Z10 Pro Max connected over LAN and Internet Connection 500 mbit
Tried 2 test accounts from other iptv providers and they are running without lagging/buffering.
Country: Austria
Tried also with VPN and wireguard

 

[gino0911]

German Pay TV channels are buffering/lagging (Sky Cinema ...)
Reseller contacted, he is jsut closing the tickets without solving the problems.
Formuler Z10 Pro Max connected over LAN and Internet Connection 500 mbit
Tried 2 test accounts from other iptv providers and they are running without lagging/buffering.
Country: Austria
Tried also with VPN and wireguard

We are facing the issue already since a while.
The community is reporting about the issue as requested, but nobody seems to be interested in solving it or giving us information about the current status.
We did our job.
So please, Rapid, do your job.

THX

 

[community-tester]

Yesteryda night
This night 29-12-2022
i cant watch any pt channels
Is it because football is back again in Portugal?
I keep changing vpn countries and nothing. it just dont download.

I open a France channel works immedialty. I open a Spain channel works with zero lag or waiting.

Portugal channels, no.

 

[Nez]

- Did you contact your reseller: Yes
- Diagnosis result: everything is fine
- When the problem started: ongoing for months
- Which country: Adult
- What is the exact issue: the streams constantly stops and tears, sound disappears
- Which type of device: PC, VLC-Media-Player
- What is the error code? (if there is any):none

 

[Nez]

- Did you contact your reseller: Yes
- Diagnosis result: everything is fine
- When the problem started: ongoing for months
- Which country: Adult
- What is the exact issue: the streams constantly stops and tears, sound disappears
- Which type of device: PC, VLC-Media-Player
- What is the error code? (if there is any):none

(I accidently posted it before being finished)

the Adult channels:

"Beate Uhse TV (18+) DE",
"Russian Night (18+) RU",
"Penthouse Passion HD (18+) US"

are not working properly, the streams are constantly tearing, stopping or the audio is disappearing.

 

[lottiwurm]

"13 STREET DE" and "13 STREET CH" freeze all 5-10min since a few days, other channels ok

APPLE TV Box, 4k
IPTVX App
Switzerland
DNS 8.8.8.8

 

[saustark]

Did you contact your reseller: yes
- Diagnosis result: all good at my end
- When the problem started: 23.05.2023
- Which country: Germany
- What is the exact issue: most of the german sky channels and DAZN are down
- Which type of device: Nvidia Shield / Nokia Streaming Box

 

[Nez]

Channels: Olala (18+) RU
Did you contact your reseller: yes
- Diagnosis result: all good
- When the problem started: a month ago
- Which country: Adult
- What is the exact issue: the channel is tearing and breaking up after a few seconds
- Which type of device: VLC-Media Player on the PC

 

[yoyoxp]

Many of the 'less common' UK channels are having issues for months now. They keep either skipping, pausing or buffering. Not all channels are affected.
Some examples:
5Star, Pick TV, Nat Geo, Nat Geo Wild

I guess it's a source issue?

Ticket opened months ago but still in process. I'm assuming there is not much demand for these channels but it's a real pity there are still problems here. It is not my connection, other channels including HD work perfectly. I also have a gigabit fibre line so no bandwidth issues.
I use tivimate but can be replicated on any device. MPEG-TS or HLS video doesn't matter either (same with buffer size increasing)

 

[halaf]

Channels: SkySports F1 FHD HD SD UK DE IT all F1 channels
Did you contact your reseller: yes
- Diagnosis result: all good
- When the problem started: a while ago
- Which country: UK,DE,IT,SPAIN
- What is the exact issue: the channel buffers on every 5 seconds
- Which type of device: Android,Firestick,PC everywhere...tried VPN tried a lot of other stuff aswell, nothing fixes it.

 

[Artan92]

Halo, Sky Sport Germany and Sky Sport Kino Germany channel buffering can fix the problem

The reseller was contacted: Yes

Which Device: Google TV VLC Smartphone Tablet PC Samrt TV tvmate

Have you tried 4G 5G VPN: Yes

Which country: Switzerland

What's the problem: the channels freeze or have a lot of buffering

Which channels are affected? Sky Sport Germany offers Sky Cinema channels and more

 

[Nez]

It seems like all the "Adult Channels" have been removed during the last update by accident, it would be nice if they are added back.
- Did you contact your reseller: Yes
- Diagnosis result: All good
- When the problem started: Yesterday after the channel list changes
- Which country: Adult
- What is the exact issue: The entire adult channel list is not working anymore
- Which type of device: VLC-Media player
- What is the error code? (if there is any): none

 

[Artan92]

Hello, all Sky Cinema Sky Cinema-Classicn Sky Sport Deutschland DAZN 1+2 Bar HD/FHD have had channel buffering for weeks/months, you can fix the problem

The reseller was contacted: Yes, most of the time they can't do anything, the admins are responsible for that and haven't done anything for weeks/months

Which device: Google TV VLC Smartphone Tablet PC Samrt TV tvmate iptvsmarts pro

Have you tried 4G 5G VPN: Yes, same problem

Which country: Switzerland

What is the problem: The channels freeze or have heavy buffering and this has been happening for months

Which channels are affected? all pay TV channels from Germany Example Sky Cinema Sky Cinema Classic Sky Sport Sky Sport Bundesliga DAZN Bar 1 HD DAZN Bar 1 FHD DAZN Bar 2 HD DAZN Bar 2 FHD have been having problems for weeks/months

 

[Artan92]

Halo's channel buffering, Albanian channels like SuperSport Art Sport K-Sport Albania are having problems

The reseller was contacted: Yes

Which device: Google TV VLC Smartphone Tablet PC Samrt TV tvmate

Have you tried 4G 5G VPN: Yes

Which country: Switzerland

What is the problem: The channels freeze, have a lot of buffering or drop out for seconds

 

[logicmann]

Hi,
channel buffering,no sound,freezes, all german channels. no need for channel because effecte are all channels. also ufc fight pass etc....

The reseller was contacted: Yes

Which device: all tested, iptv extreme pro

Have you tried 4G 5G VPN: Yes same probs

Which country: germany

What is the problem: The channels freeze, have a lot of buffering or drop out for seconds and sometimes no sound... i made so much tickets but ..... one day good, the other day same probs... it's an overall problem... totally not necessary to write which channels... ;-(

 

[Kreti]

viasat motor sweden dies during F1. Must be the thousand post in this forum regarding this issue

 

[Artan92]

Halos channel buffering, German channels like DAZN bar 1 FHD DE DAZN bar 1 HD DE DAZN bar 2 FHD DE Dazn 2 HD DE sky sport news HD DE sky Sport Bundesliga sky sport mix sky sport tenis sky sport Top Event sky F1 HD DE sky sport F1 FHD DE have problems.

The reseller was contacted: Yes The @FiyiK can't do anything, just like other resellers, the probeom ligt at Admis

Which device: Google TV VLC Smartphone Tablet PC Samrt TV tvmate

Have you tried 4G 5G VPN: Yes

Which country: Switzerland

What is that? Problem: The channels freeze, have a lot of buffering

 

[jfjong]

Now someone has to fix Quest UK, Discovery History UK and various other UK channels. Most annoying is Quest not working. It has been lagging for over a year, but now since a few days back it is just black. Rubbish service.

The reseller was contacted: Yes. Many times. He last said "IPTV is illegal, do you know that?" then no more replies and now he seems to have quit. Cannot contact or renew with him.

Which device: TVIP 605, Smarters App and VLC

Have you tried 4G 5G VPN: Yes

Which country: Sweden

What is that? Problem: Quest UK is BLACK!

 

[logicmann]

Hi,
channel freezes ,repeats , RTL living FHD DE. Impossible to watch

The reseller was contacted: Yes and made also tickets

Which device: firetv stick, tivimate, iptv extreme pro, gse smart tv, smartphone tvimate iptv, gse smart tv

Have you tried 4G 5G VPN: Yes same probs

Which country: germany

What is the problem: The channel freezes and repeats every 10 seconds...

**** is it perhaps possible to finally eliminate the problem? ****

 

[Roel]

- Did you contact your reseller: Yes
- Diagnosis result: All good
- When the problem started: last week
- Which country: Netherlands
- What is the exact issue: SBS6 FHD NL buffers a lot
- Which type of device: VLC-Media player
- What is the error code? (if there is any): buffering, no sound