IPTV Issues - (Must read the first post before requesting help from the community)

[Roel]

- Did you contact your reseller:
- Diagnosis result: Viaplay Xstra 1 HD NL
- When the problem started: today
- Which country: Netherlands
- What is the exact issue: sound not in sync with image
- Which type of device: m3u list
- What is the error code? (if there is any):

 

[Artan92]

Cannel name SuperSport 2 FHD AL /SuperSport 2 HD AL
was it reported on dashboard It has been reported several times in dashboard
what is the problem Image freezes

 

[Artan92]

channel name Sky Sport F1 UHD DE

it was reported yes it was reported every day for the last 2 months

what is the problem The channel never has audio Sometimes it changes to a wrong channel

 

[nitram21]

Are there any Czech channels? Other countries don't go to me normally

 

[Roel]

Did you contact your reseller:
- Diagnosis result: Viaplay Xstra 3 HD NL
- When the problem started: today
- Which country: Netherlands
- What is the exact issue: image is constant disturbed with artifacts
- Which type of device: m3u list
- What is the error code? (if there is any):

 

[Artan92]

Channel name RTL FHD DE/ RTL HD DE
it has been reported yes it has been reported every day for the last 1 month
What is the problem? The channel is almost always standard image / image freezes please check the source, it depends on the source, thanks

 

[Simon777]

- Did you contact your reseller: No

- Diagnosis result: It must be from the source.

- When the problem started: Issue lasts since months.

- Which country: Austria

- What is the exact issue: Channel "ORF eins HD AT" has white flashes. The entire screen flickers every 4-5 second. The non-HD version of that channel doesn't flicker.

- Which type of device: Samsung TV with app "Smart IPTV". Same issue with app "SmartOne IPTV".

- What is the error code? (if there is any): -

 

[tivimatepremium]

Same here. I tried everything.

 

[kevinho]

Italy
La 5 IT not working, buffer and loop all the time, please fix

 

[lottiwurm]

RTL Crime HD DE - freeze all 5-10sec

 

[lottiwurm]

RTL Crime HD DE - freeze all 5-10sec

Additional, audio is far, faw away from video

 

[Nonid]

Italy
La 5 IT not working, buffer and loop all the time, please fix

RTL Crime HD DE - freeze all 5-10sec

Additional, audio is far, faw away from video

Please report it through you Dashboard

thx

 

[Artan92]

Do you have problems with the German channels? With many stations, the picture stops and then the sync is no longer correct

 

[schelling]

Did you contact your reseller:
- Diagnosis result: History HD USA
- When the problem started: at least a week ago
- Which country: USA
- What is the exact issue: constant buffer and complete freeze of channel with code 403 (tivimate)
- Which type of device: m3u list (tried it on various iptv players, all same result)
- What is the error code? (if there is any): error code 403

 

[Artan92]

Have you contacted your dealer: yes
- Diagnostic result: It must come from the source.

- The problem has existed for days

- Which country: Switzerland

- What is the exact problem: Channel "Channel freezes an image freezes

- Which device type: Samsung TV with app "Smart IPTV". Same problem with App "SmartOne IPTV Smart STB IPTV smarts VLC 4G 5G Smartphone Tablet PC

 

[kevinho]

Please report it through you Dashboard

thx

I dont have access to dashboard, thats why i report here. Please Report to technician, the problem still exists, most italian channels dont work. Thx

 

[Artan92]

did they contact your dealer? Yes
which device all devices no matter whether smartphone like smart tv pc mag box stb

 

[Artan92]

did they contact your dealer? Yes
which device all devices no matter whether smartphone like smart tv pc mag box stb
what is the problem ProSieben HD DE SAT.1 FHD DE picture freezes after a few minutes
The server has recently become very bad. Many German channels have problems. RTL FHD DE is not the FHD but only a cheap 720 source

 

[teresek]

Did you contact your reseller: Yes, told me to report them here --> https://mr.iptv.uno/dashboard/channel-report/
I've done it but nothing changed.

- Diagnosis result: Channels Down, sound problems and freezing.

- When the problem started: From the first day I used the service.

- Which country: Greece

- What is the exact issue: constant buffering and complete freeze of channels with code 403 (tivimate)

- Which type of device: LDPlayer with Tivimate, no VPN or anything, m3u With Options MPEGTS (tried it on various iptv players, all same result)

- What is the error code? (if there is any): An error occured: code 403

All the other channels work amazingly good and loading extremely fast (under one second) to be honest.


— These Channels Don't Work at ALL (buffering for 10-15 sec and then "An error occured: code 403")

Village Cinemas HD GR

Viasat Nature HD GR

Eurosport 1 HD GR

TCL GR

TCM FHD GR

TV Creta GR

Nova Sports News GR

Nova Sports Start GR

Nova Premiere 1 HD GR

Nova Premiere 2 HD GR

Nova Premiere 3 HD GR

Nova Premiere 4 HD GR

Cosmote Sport 7 HD GR

Cosmote Sport 9 HD GR

Cosmote Sport Highlights HD

Cosmote Series Marathon HD GR


///////////////////////////////////

The below channels either freeze/stuck or have sound problems.


Cosmote Series HD GR - No sound at all

EPT Sports FHD GR - Wrong channel, shows EPT 1 HD

Mad Hits FHD GR - Wrong Channel, shows Messatida Web Tv

National Geographic Wild - Freezes all the time

Nova Cinema 4 HD GR - Freezes all the time

Cosmote Cinema 3 HD GR - Loop problem, plays 4-5 sec forever

Cosmote Cinema 2 HD GR - Loop problem, plays 7-8 sec forever

Cosmote Sport 5 HD GR - Loop problem

Cosmote Sport 4 HD GR - Loop problem

 

[Hectorious]

Did you contact your reseller: Yes, told me to report them here --> https://mr.iptv.uno/dashboard/channel-report/
I've done it but nothing changed.

- Diagnosis result: Channels Down, sound problems and freezing.

- When the problem started: From the first day I used the service.

- Which country: Greece

- What is the exact issue: constant buffering and complete freeze of channels with code 403 (tivimate)

- Which type of device: LDPlayer with Tivimate, no VPN or anything, m3u With Options MPEGTS (tried it on various iptv players, all same result)

- What is the error code? (if there is any): An error occured: code 403

All the other channels work amazingly good and loading extremely fast (under one second) to be honest.


— These Channels Don't Work at ALL (buffering for 10-15 sec and then "An error occured: code 403")

Village Cinemas HD GR

Viasat Nature HD GR

Eurosport 1 HD GR

TCL GR

TCM FHD GR

TV Creta GR

Nova Sports News GR

Nova Sports Start GR

Nova Premiere 1 HD GR

Nova Premiere 2 HD GR

Nova Premiere 3 HD GR

Nova Premiere 4 HD GR

Cosmote Sport 7 HD GR

Cosmote Sport 9 HD GR

Cosmote Sport Highlights HD

Cosmote Series Marathon HD GR


///////////////////////////////////

The below channels either freeze/stuck or have sound problems.


Cosmote Series HD GR - No sound at all

EPT Sports FHD GR - Wrong channel, shows EPT 1 HD

Mad Hits FHD GR - Wrong Channel, shows Messatida Web Tv

National Geographic Wild - Freezes all the time

Nova Cinema 4 HD GR - Freezes all the time

Cosmote Cinema 3 HD GR - Loop problem, plays 4-5 sec forever

Cosmote Cinema 2 HD GR - Loop problem, plays 7-8 sec forever

Cosmote Sport 5 HD GR - Loop problem

Cosmote Sport 4 HD GR - Loop problem

reported to tech team, lets keep fingers crossed to have greece channels fixed asap.