IPTV Issues - (Must read the first post before requesting help from the community)

[Nez]

- Did you contact your reseller: Yes
- Diagnosis result: everything is fine
- When the problem started: ongoing for months
- Which country: Adult
- What is the exact issue: the streams constantly stops and tears, sound disappears
- Which type of device: PC, VLC-Media-Player
- What is the error code? (if there is any):none

 

[Nez]

- Did you contact your reseller: Yes
- Diagnosis result: everything is fine
- When the problem started: ongoing for months
- Which country: Adult
- What is the exact issue: the streams constantly stops and tears, sound disappears
- Which type of device: PC, VLC-Media-Player
- What is the error code? (if there is any):none

(I accidently posted it before being finished)

the Adult channels:

"Beate Uhse TV (18+) DE",
"Russian Night (18+) RU",
"Penthouse Passion HD (18+) US"

are not working properly, the streams are constantly tearing, stopping or the audio is disappearing.

 

[lottiwurm]

"13 STREET DE" and "13 STREET CH" freeze all 5-10min since a few days, other channels ok

APPLE TV Box, 4k
IPTVX App
Switzerland
DNS 8.8.8.8

 

[Nez]

Channels: Olala (18+) RU
Did you contact your reseller: yes
- Diagnosis result: all good
- When the problem started: a month ago
- Which country: Adult
- What is the exact issue: the channel is tearing and breaking up after a few seconds
- Which type of device: VLC-Media Player on the PC

 

[yoyoxp]

Many of the 'less common' UK channels are having issues for months now. They keep either skipping, pausing or buffering. Not all channels are affected.
Some examples:
5Star, Pick TV, Nat Geo, Nat Geo Wild

I guess it's a source issue?

Ticket opened months ago but still in process. I'm assuming there is not much demand for these channels but it's a real pity there are still problems here. It is not my connection, other channels including HD work perfectly. I also have a gigabit fibre line so no bandwidth issues.
I use tivimate but can be replicated on any device. MPEG-TS or HLS video doesn't matter either (same with buffer size increasing)

 

[halaf]

Channels: SkySports F1 FHD HD SD UK DE IT all F1 channels
Did you contact your reseller: yes
- Diagnosis result: all good
- When the problem started: a while ago
- Which country: UK,DE,IT,SPAIN
- What is the exact issue: the channel buffers on every 5 seconds
- Which type of device: Android,Firestick,PC everywhere...tried VPN tried a lot of other stuff aswell, nothing fixes it.

 

[Artan92]

Halos channel buffering, German channels like DAZN bar 1 FHD DE DAZN bar 1 HD DE DAZN bar 2 FHD DE Dazn 2 HD DE sky sport news HD DE sky Sport Bundesliga sky sport mix sky sport tenis sky sport Top Event sky F1 HD DE sky sport F1 FHD DE have problems.

The reseller was contacted: Yes The @FiyiK can't do anything, just like other resellers, the probeom ligt at Admis

Which device: Google TV VLC Smartphone Tablet PC Samrt TV tvmate

Have you tried 4G 5G VPN: Yes

Which country: Switzerland

What is that? Problem: The channels freeze, have a lot of buffering