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IPTV Issues - (Must read the first post before requesting help from the community)

Jan 7, 2019
168
82
28
Reseller ID
droelfmalbumst
it worked perfectly in switzerland without any issue during the whole time for both matches
 

nars

Member
Oct 20, 2016
18
30
13
37
Country: Netherlands
Channel: Spike NL
Problem: a lot of buffering and slow picture With perfect player.
With GSE IPTV the channel is working fine
 

slavcomirko

New Member
Oct 6, 2016
13
18
3
37
Channells from Czech&Slovakia group have problems. Some channell are in loop, they broadcasting something from september 2018 (in 3 hour loop). And one channell need to change frequency. These channells are not working 1 month. Thanks

Sport 5 CZ -> LOOP
CT 24 CZ -> LOOP
Prima Cool CZ -> LOOP
TV Nova CZ -> LOOP
Nova Cinema CZ> Need to change frequency
 

Muggen

New Member
Jan 15, 2018
3
0
1
Sweden
Alot of buffering on live Sweden channels. Slow channel change. Been working fine for a year and now barely watchable since a few weeks back.
 

klamath

Member
Apr 12, 2017
28
34
13
46
Alot of buffering on Alibi uk and Alibi HD switches to wrong channle many times a day.. Already reported but was not fixed and cannot report buffering.
 

Geforcer

New Member
Dec 25, 2016
4
0
8
39
Reseller ID
GeforcerIPTV
Country: Germany
Channel: ProSieben Fun HD DE
Probleme: sound asynchron ca. 10 seconds
 

marius_cz

Member
May 5, 2018
158
235
43
35
Is it possible to fix the Sky Sports UK channels which are in FHD. Even if the quality looks good the 25fps makes it unpossible to watch football there. Would be great if it would be like the BT sports FHD channels which are streaming with 50fps. Thanks.
 

nars

Member
Oct 20, 2016
18
30
13
37
Country: Netherlands
Channel: Spike NL
Problem: This channel is on codec HEVC which is 4k. Please put this back on codec h264. Not Every device can play 4k stream.

Country: Netherlands
Channel: Fox sports 4 fhd NL, Fox sports 5 fhd NL, Fox sports 6 fhd NL
Problem: these channels are in the Bottom of the Netherlands map and seperated from the rest of the Fox sports channels. These channels have to move up to the rest of the Fox sports channels in the Netherlands map.

Please Fix, thank you!
 

CarloPunto

Member
Oct 5, 2018
20
47
13
Here is a list of all the norwegian channels there are problems with:

Disney XD - not norwegian
Viasat Film Family - Not norwegian
Viasat Sport - Not norwegian
Comedy Central - Not norwegian
Viasat Nature - not working at all
Viasat Series - not norwegian
H2 FHD - not norwegian
History FHD - not norwegian
Discovery science - not norwegian
Discovery world - not norwegian
Animal planet FHD - not norwegian
BBC earth hd - not norwegian
Eurosport 1 fhd - not norwegian
Viasat golf - not norwegian
Viasat hocket - not norwegian
E! - not working at all
NickToons - not working at all
Viasat film hits - not norwegian

There is problem with 18/68 channels, some are wrong and a few doesnt work at all...
 
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Nonid

Moderator
Staff member
Moderator
Sep 25, 2015
1,486
3,493
213
v2.zopim.com
Reseller ID
Moderator
MBC Persia
more than 3 weeks
i reported
why no ones care
Hello,

If a channel is Down, No Sound, No Picture or Wrong Channel
please report it at "Channels" section (http://prntscr.com/kku652) directly from your Dashboard.
It's the right & fastest way.
The Channel does not show up at channel report - then
submit a ticket directly from your DB.

Thank you.

Regards.
 

Nonid

Moderator
Staff member
Moderator
Sep 25, 2015
1,486
3,493
213
v2.zopim.com
Reseller ID
Moderator
Hello,

please send me a PM with the # Ticket Number. (of the report from your DB)

Thank you!