SAMSUNG SIPTV movies/series section not working

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Mirza

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Jan 25, 2017
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Hi all.
I have Samsung QLED TV, newwest model and run SIPTV on it.

for the last few weeks movies section is not working. I tried several different categories like 4k, multisub etc but I just get error.
I know it worked before(beginning of the year) but it does.

To begin with I got errors only on some movies(the video error when trying to play the movies) but in the weekend I tested approx 20 different movies and they alle failed.
Friend of mine with LG TV and same app has the same issue.

Any suggestions of others that have the same issue?

BTW: tried couple of series as well with the same problem.
 
S

satkey

New Member
Aug 29, 2018
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hello

i have the same problem, movies and series dont work. om mag device movies and series work perfect
 
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M

Mirza

New Member
Jan 25, 2017
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Yes..

Tested on phone yesterday and it works fine while not on tv. Deactivated the channels and VOD not applicable for me....did not help.
Changed password, still the same.
Only thing I have not tried is different app but I cannot find any other IPTV app that is available on latest Samsung Tizen:(
 
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satkey

New Member
Aug 29, 2018
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well, after a few tests i have the result: samsung smat cannot play mkv files. if you play movies from portal in avi or mp4 format then will work. movies in mkv format dont work. this is samsung smart fault!
 
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M

Mirza

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Jan 25, 2017
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Hmmm...it plays mkv from USB here.

Anyhow,how do you which format the movies in VOd section are in?

Strange thing is that the movies worked befkrr,in January when I first got this tv..4K movies were running fine and now rhe same movies does not.
 
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bree

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Dec 17, 2016
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Hmmm...it plays mkv from USB here.

Anyhow,how do you which format the movies in VOd section are in?

Strange thing is that the movies worked befkrr,in January when I first got this tv..4K movies were running fine and now rhe same movies does not.

I have the same problem with samsung qled. The vod’s were working before.
What had changed?
 
Jems

Jems

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Dec 31, 2018
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Jems
For me too, until 2-3 weeks ago no problem, problem with video error message
 
Last edited:
Victor Da Costa

Victor Da Costa

Trusted Reseller
Reseller
Apr 13, 2017
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Luxembourg
viccosta.eu
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viccosta
Hi,

I have Samsung Smart TV (Tizen) with smart iptv application instaled.

For the last few weeks movies and series section is not working.

I tested different movies and they alle failed.

I did the test with 3 other providers and the movies work perfectly with these providers. This problem only affects Rapidiptv.
 
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