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VOD Issues

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Jun 3, 2015
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Hello,

This thread is dedicated to VOD issues. If you ever run into any troubles with your Video on Demand, feel free to submit a report.

Please follow the below format while reporting an issue.
Movie Name :
Problem :
Wich map:
Device/App:
 
Last edited:
Movie Name : Bleed For This [Mult-Subs] [2016]
Movie Name : Aftermath [Multi-Subs] [2017]
Problem : Doesn't load
Which map: Multi Subtitles
 
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Movie Name : Valerian
Problem : Doesn't have sound
Wich map: Multi Subtitles
 
Montoya said:
Movie Name : Bleed For This [Mult-Subs] [2016]
Movie Name : Aftermath [Multi-Subs] [2017]
Problem : Doesn't load
Which map: Multi Subtitles
Click to expand...
Mev said:
Movie Name : Valerian
Problem : Doesn't have sound
Wich map: Multi Subtitles
Click to expand...

Bleed for this and Aftermath are passsed to technical

Valerian has sound, checked on mag and on Smart iptv
 
Movie name: Despicable 3
Movie name: Logan
Movie name: Wonder Woman
Movie name: Lion
Movie name: Split
Movie name: Manchester by the sea
Problem: Doesn’t load
Which map: Multi Subtitles
Device/App: Samsung Smart TV/Smart IPTV app
 
Movie name: Interstellar
Movie name: lock stock and two smoking barrels
problem: won't load then forces reboot of portal
map: multi subs
device: mag 254

this is just two there are quite a few others this is happening with. I can make up a full list ( will take some time) if it will be acted upon. Thanks
 
Movie Name : Beyond Skyline
Problem : froze image near the end about 1:37
Wich map: multi subs
Device/App: mag 256
 
Movie Name : justice league, dunkirk, blade runner 2049
Problem :doesnt work. When i tryck to play The my mag keeps rebooting
Wich map:multisub
Device/App: mag 254
 
Movie Name : ALL ?
Problem : No German Subtitles
Wich map: Multi Subtitles
Device/App: MAG 254
 
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Movie Name : What happened to Monday
Problem : POL [Poland] subtitles not synchronize with English audio, polish sub come 10 sec to late
Wich map:multi sub
Device/App: Mag
 
Movie Name : Zwischen zwei Leben / The Mountain Between Us
Problem : No Audio / Sound
Wich map: VOD: German
Device/App: MAG 254
 
There are problems with the VOD: English section.
103 English VOD channels are down at the moment, so it looks like Rapid is doing some maintenance or not..
Tested with VLC

Chappie [2015]
Cinderella [2015]
Danny Collins [2015]
Ex Machina [2015]
Fast and Furious 7 [2015]
Focus [2015]
Get Hard [2015]
Insurgent [2015]
Last Knights [2015]
Mad Max: Fury Road [2015]
Maggie [2015]
Paul Blart Mall Cop 2 [2015]
Pound of Flesh [2015]
Run All Night [2015]
Shaun the Sheep Movie [2015]
Slow West [2015]
Strangerland [2015]
Survivor [2015]
The Age of Adaline [2015]
The DUFF [2015]
The Longest Ride [2015]
The Second Best Exotic Marigold Hotel [2015]
The Wedding Ringer [2015]
True Story [2015]
With This Ring [2015]
Bajrangi Bhaijaan [2015]
Bombay Velvet [2015]
Detective Byomkesh Bakshy [2015]
Gabbar is Back [2015]
Piku [2015]
Tanu Weds Manu Returns [2015]
San Andreas [2015]
Self Less [2015]
Avengers Age of Ultron [2015]
Child 44 [2015]
Fifty Shades of Grey [2015]
Tracers [2015]
Tale of Tales [2015]
Woman in Gold [2015]
Mortdecai [2015]
Aloha [2015]
Jurassic World [2015]
The Runner [2015]
Vendetta [2015]
Tomorrowland [2015]
Magic Mike XXL [2015]
Extinction [2015]
Insidious Chapter 3 [2015]
Terminator Genisys [2015]
Entourage [2015]
Mission Impossible - Rogue Nation [2015]
Freetown [2015]
Max [2015]
Inside Out [2015]
Dark Places [2015]
Ted 2 [2015]
The 33 [2015]
Ant-Man [2015]
The Stanford Prison Experiment [2015]
Irrational Man [2015]
Hotel Transylvania 2 [2015]
The Intern [2015]
Queen of Earth [2015]
The Martian [2015]
Sleeping with Other People [2015]
The Diary of a Teenage Girl [2015]
Sicario [2015]
Anomalisa [2015]
The Peanuts Movie [2015]
One and Two [2015]
Macbeth [2015]
The Program [2015]
The Wannabe [2015]
Freeheld [2015]
Bridge of Spies [2015]
Legend [2015]
A Perfect Day [2015]
The Last Witch Hunter [2015]
Moonwalkers [2015]
Crimson Peak [2015]
Spotlight [2015]
Kung Fu Panda 3 [2016]
The Channel [2016]
Plan 9 [2016]
I Believe In Miracles [2015]
Conspiracy Encounters [2016]
Victor Frankenstein [2015]
Standoff [2016]
Krampus [2015]
Alienate [2016]
Open Season Scared Silly [2015]
WEAPONiZED [2016]
Diablo [2015]
The 88th Annual Academy Awards 2016
Star Wars The Force Awakens [2015]
The Forest [2016]
The Big Short [2015]
In The Heart Of The Sea [2015]
Forsaken [2015]
Backtrack [2015]
Deadpool [2016]
Mr Holmes [2015]
 
Hi

Movie Name : Justice League
Problem : Video can't be loaded, try again later
Wich map: German
Device/App: Fire Tv

Movie Name : Ant Man
Problem : Video can't be loaded, try again later
Wich map: English
Device/App: Fire Tv
 
Still problems with English VOD section....
Below an export a streamchecker, were all the channels couldn't be loaded with VLC.

Code: 
Channel Name: Chappie [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Cinderella [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Danny Collins [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Ex Machina [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Fast and Furious 7 [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Focus [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Get Hard [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Insurgent [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Last Knights [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Mad Max: Fury Road [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Maggie [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Paul Blart Mall Cop 2 [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Pound of Flesh [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Run All Night [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Shaun the Sheep Movie [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Slow West [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Strangerland [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Survivor [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Age of Adaline [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The DUFF [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Longest Ride [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Second Best Exotic Marigold Hotel [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Wedding Ringer [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: True Story [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: With This Ring [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Bajrangi Bhaijaan [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Bombay Velvet [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Detective Byomkesh Bakshy [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Gabbar is Back [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Piku [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Tanu Weds Manu Returns [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: San Andreas [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Self Less [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Avengers Age of Ultron [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Child 44 [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Fifty Shades of Grey [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Tracers [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Tale of Tales [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Woman in Gold [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Mortdecai [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Aloha [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Jurassic World [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Runner [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Vendetta [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Tomorrowland [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Magic Mike XXL [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Extinction [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Insidious Chapter 3 [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Terminator Genisys [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Entourage [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Mission Impossible - Rogue Nation [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Freetown [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Max [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Inside Out [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Dark Places [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Ted 2 [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The 33 [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Ant-Man [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Stanford Prison Experiment [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Irrational Man [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Hotel Transylvania 2 [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Intern [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Queen of Earth [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Martian [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Sleeping with Other People [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Diary of a Teenage Girl [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Sicario [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Anomalisa [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Peanuts Movie [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: One and Two [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Macbeth [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Program [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Wannabe [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Freeheld [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Bridge of Spies [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Legend [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: A Perfect Day [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Last Witch Hunter [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Moonwalkers [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Crimson Peak [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Spotlight [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Kung Fu Panda 3 [2016]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Channel [2016]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Plan 9 [2016]
Problem: Stream doesn't load
VOD: English
 
Channel Name: I Believe In Miracles [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Conspiracy Encounters [2016]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Victor Frankenstein [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Standoff [2016]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Krampus [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Alienate [2016]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Open Season Scared Silly [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: WEAPONiZED [2016]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Diablo [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The 88th Annual Academy Awards 2016
Problem: Stream doesn't load
VOD: English
 
Channel Name: Star Wars The Force Awakens [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Forest [2016]
Problem: Stream doesn't load
VOD: English
 
Channel Name: The Big Short [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: In The Heart Of The Sea [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Forsaken [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Backtrack [2015]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Deadpool [2016]
Problem: Stream doesn't load
VOD: English
 
Channel Name: Mr Holmes [2015]
Problem: Stream doesn't load
VOD: English
 
Movie Name:
Thor Ragnarok [Multi-Sub] [2017]VOD: Multi Subtitles
Mom And Dad [Multi-Sub] [2018]VOD: Multi Subtitles
Renegades [Multi-Sub] [2017]VOD: Multi Subtitles
Acts of Violence [Multi-Sub] [2018]VOD: Multi Subtitles
Kickboxer Retaliation [Multi-Sub] [2018]VOD: Multi Subtitles
Day Of The Dead Bloodline [Multi-Sub] [2018]VOD: Multi Sub

Ptoblem: don’t exist multi subtitles, are off
Map : Multi sub
Device: Mag box 254
 
Movie Name: The Open House [Multi-Sub] [2018]VOD: Multi Subtitles
The Neighbor [Multi-Sub] [2018]VOD: Multi Subtitles
24 Hours to Live [Multi-Sub] [2017]VOD: Multi Subtitles
Accident [Multi-Sub] [2017]VOD: Multi Subtitles
Blade Of The Immortal [Multi-Sub] [2017]VOD: Multi Subtitles
Bright [Multi-Sub] [2017]VOD: Multi Subtitles
Geostorm [Multi-Sub] [2017]VOD: Multi Subtitles
Murder On The Orient Express [Multi-Sub] [2017]VOD: Multi Subtitles
Only The Brave [Multi-Sub] [2017]VOD: Multi Subtitles
Walking Out [Multi-Sub] [2017]VOD: Multi Subtitles
Wonder [Multi-Sub] [2017]VOD: Multi Subtitles

Problem: Subtitles off don’t exist.
Map: Multi- Sub
Device: mag Box 254
 
Movie Name : What happened to Monday
Problem : Subtitles are not sync
Wich map: Multi Subtitles
Device/App: Mag box 254

Movie Name : Justice League
Problem : Dutch subtitles are not correct
Wich map: Multi Subtitles
Device/App: Mag box 254
 
Last edited by a moderator:
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Mev said:
Movie Name : What happened to Monday
Problem : Subtitles are not sync
Wich map: Multi Subtitles
Device/App: Mag box 254

Movie Name : Justice League
Problem : Dutch subtitles are not correct
Wich map: Multi Subtitles
Device/App: Mag box 254
Click to expand...

any update on this?
 
Movie Name : 142. Aftermath
Problem : link death
Wich map: multisubs
Device/App: perfect player
 
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