Client Dashboard

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IPTV Community

IPTV Community

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Hello,

In this thread, we tried to explain the different aspect of the Dashboard you receive from your reseller.

First, we start with the login screen.




You will get the link from your reseller:

Login with the username and password you got in your e-mail

When you succeed you will get in the main screen:

Here you can find info about:
- Your Total line (manage the lines)
- Reports (track your reports)
- Orders (follow your orders)
- Support tickets (follow your tickets)




You can navigate by pressing one of them or with the menu on the left side



The 1st option in the menu:

Adding a new Line, If you want to get a second line from your reseller.
You don't have to contact him/her you can add it yourself and everything will go automatically.


First, you must choose a package:



Then choose which bouquet you want:



And press create, when your payment is correct your line will be added automatically in your dashboard.


The 2nd option: Clients

Here you can find information about the lines you have.



Also, you can add mag boxes and engima2 device on your own.

You can also change your bouquet list, Download your m3u line or set a parental code.

The 3rd option: Channel reports.

Here you can report problems with channels.
Type in the channel name and choose the right channel.
Press on select and select your problem with the channel and after that press on submit to send to your reseller.




The 4th option: Activity logs

Here you can see changes and connection to your dashboard.




The 5th option: Request

Here you can find the tickets and orders you made.

Also the option to make a new ticket.

Choose the type of ticket and fill in the form ( this is replacing the zendesk in a short time)






The 7th option: Help center

Here you can find the answer for the most asked questions.

If you don't find an answer, send a ticket to your reseller in the last step.



The 8th option: Settings

Her you can change your e-mail address and password.

Also, you can find the server hostnames that you need for picon, epg, and portal for mag box.
 
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Rusax

Rusax

Let me show you the world
Feb 4, 2017
593
769
213
www.rusax.nl
Reseller ID
Rusmir
How to download your line.

when logged in your client dashboard.

Choose Client in the left side.



the go and press on the 3 dots:



A menu will open and select Download:



Now you can choose the line for the device you need:
( i went for the m3u file with option )



on the right you will get your link, select it and add into your device:



---------------------------------------------------------------------------------------------

Different turtorial in forum:

SmartIPTV
https://iptv.community/threads/turtorial-smart-iptv.6665/

Kodi PVR Simple Client:
https://iptv.community/threads/turtorial-kodi-pvr-iptv-simple-client.6666/

Kodi IPTV.Community addon
https://iptv.community/threads/turtorial-kodi-iptv-community-addon.6762/

Perfect Player
https://iptv.community/threads/turtorial-perfect-player.6687/

VLC Player
https://iptv.community/threads/turtorial-vlc-player.6674/

GSE smart player
https://iptv.community/threads/turtorial-gse-smart-iptv-app.6684/

Engima2
https://iptv.community/threads/turtorial-enigma.6689/

Engima2 XstreamTV plugin
https://iptv.community/threads/xtreamtv-enigma2-plugin.6731/

Magbox
https://iptv.community/threads/turtorial-magbox.6664/




 
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MakeMyDay84

MakeMyDay84

New Member
Reseller
Nov 19, 2016
5
1
8
Sweden
Hello how do we get acces to this new dashboard?
 
A

Aleks

New Member
Reseller
Aug 26, 2015
3
0
1
46
Reseller ID
Aleks
For resellers who do not have reseller status on the forum?
 
Rusax

Rusax

Let me show you the world
Feb 4, 2017
593
769
213
www.rusax.nl
Reseller ID
Rusmir
Rusax

Rusax

Let me show you the world
Feb 4, 2017
593
769
213
www.rusax.nl
Reseller ID
Rusmir
Now Resellers,Clients and Sub-resellers , sub-clients can change their MAG mac address from dashboard.
 
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chasqui

chasqui

New Member
Reseller
Nov 13, 2016
18
0
8
Can you extend your existing line automatically? Or does it have to be by creating a ticket? Or is the auto feature only available when new line is created in new dashboard?
 
Rapid TV Swiss

Rapid TV Swiss

Well-Known Member
Staff member
Moderator
Jan 25, 2016
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rapidtvswiss.com
Can you extend your existing line automatically? Or does it have to be by creating a ticket? Or is the auto feature only available when new line is created in new dashboard?
Hello,
At this moment from your Dashboard not possible to extend your sub without creating a new one. But very soon clients have also this option.
Regards,
 
MrApollo

MrApollo

THE FAMILY MAN
Reseller
Jan 7, 2016
31
2
8
Reseller ID
Apollo
how i can acces to new dashboard ?
 
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Rusax

Rusax

Let me show you the world
Feb 4, 2017
593
769
213
www.rusax.nl
Reseller ID
Rusmir
Now Resellers,Clients and Sub-resellers , sub-clients can change their MAG mac address from dashboard.
except me and no support great :cry:
Did you make a ticket for it, or contact rapid tv on skype or iptv.community in pm on forum ?

we couldnt help you in the forum. but maybye with this step you could. they can help you throw teamviewer
 
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MakeMyDay84

MakeMyDay84

New Member
Reseller
Nov 19, 2016
5
1
8
Sweden
Now Resellers,Clients and Sub-resellers , sub-clients can change their MAG mac address from dashboard.
except me and no support great :cry:
Did you make a ticket for it, or contact rapid tv on skype or iptv.community in pm on forum ?

we couldnt help you in the forum. but maybye with this step you could. they can help you throw teamviewer
Have made a ticket they replied with a picture where to put the cursor, which i knew already it wasn't much help.
 
Rusax

Rusax

Let me show you the world
Feb 4, 2017
593
769
213
www.rusax.nl
Reseller ID
Rusmir
except me and no support great :cry:
Did you make a ticket for it, or contact rapid tv on skype or iptv.community in pm on forum ?

we couldnt help you in the forum. but maybye with this step you could. they can help you throw teamviewer
Have made a ticket they replied with a picture where to put the cursor, which i knew already it wasn't much help.

Lol i wil check tonight with admin for you
 
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Reactions: MakeMyDay84
MakeMyDay84

MakeMyDay84

New Member
Reseller
Nov 19, 2016
5
1
8
Sweden
Did you make a ticket for it, or contact rapid tv on skype or iptv.community in pm on forum ?

we couldnt help you in the forum. but maybye with this step you could. they can help you throw teamviewer
Have made a ticket they replied with a picture where to put the cursor, which i knew already it wasn't much help.

Lol i wil check tonight with admin for you
Please do would appreciate it, i know where to put the cursor, im not that stupid. :)
 
eltonbregu

eltonbregu

New Member
Jan 14, 2017
30
17
8
I bought my line direct from Rapid. How can I access the new dashboard?
 
laondaNL

laondaNL

New Member
Dec 14, 2016
60
15
8
32
I bought my line from a reseller. He is not a active reseller anymore. How can i access the new dashboard.?