Client Dashboard
- Thread starter IPTV Community
- Start date
I have a sub for a couple of years which expires next month. I signed up directly at that time (90e per year) and not through reseller. I had been renewing through service request function. I see on the new dashboard no mention of my existing sub and no mention of renewal option. Instead option only to buy new sub at 120e.
What is the correct process? Do I now need to switch to a reseller?
What is the correct process? Do I now need to switch to a reseller?
Hello,
you could either renew your subscription you got or request for a new subscription.
To get a new subscription read the first post of the sub-request thread, and If you do what it says, you will get a few offers.
Regards.
Hi!
I got a customer who cant login to his dashboard as he is getting this message {"status":false,"msg":"Invalid request or using proxy."}
This happend after the problem with the credits not showing right amount.
Someone know what this is??
Regards!
I got a customer who cant login to his dashboard as he is getting this message {"status":false,"msg":"Invalid request or using proxy."}
This happend after the problem with the credits not showing right amount.
Someone know what this is??
Regards!
I have just done the same and been sung with bitcoin so refuse to use it, so unless we can pay by card or paypal i will have to transfer customers from rapid to my other iptv?
Have bought one year from another seller. Must change email address in dashboard. But that doesn't change when I try to change. So I can't access my new dashboard subscription.
Your reseller cannot refuse to send the link, if you payed for it you are entitled to have the link...
You dont get your own dashboard? There you can login and download all kind of formats.
For VLC you need the m3u file/link
Contact your Reseller and request that he assign your line to a dashboard
or
ask for the m3u link
If he not answer, send a ticket to the support
or
ask for the m3u link
If he not answer, send a ticket to the support
Hi . Last year and in previous years I used my debit / credit card. This year I have to use cryptocurrency. But don't worry as there is a link with instructions on how you can buy them using your card as payment. And a instruction video. It uses Moonpay as the paying company. All worked ok . Seems efficient and legit . Follow the prompts and you will get a confirmation email to say payment is received then after you will get a confirmation it has been processed . Then go to your wallet on the dashboard , it should show as confirmed then you can go to the screen to extend the line and renew. There is handling fees but they give you an extra amount to cover that. Just make sure that you copy and past the amount they show you . Don't put the credits and use the conversion to bitcoin that comes up or it wont be sufficient . Then you will have to contact the support team . But they can and will deal with it . I had never done this before and they were very helpful . Don't worry , its changed around since before but it all goes through ok .
