Client Dashboard

[Francisco Barros]

Hi, why is not possible to log onto the panel on a mobile phone ?

 

[Davor]

Hi, why is not possible to log onto the panel on a mobile phone ?

I dont hava a problem with Samsung

 

[laondaNL]

Hi, why is not possible to log onto the panel on a mobile phone ?

I dont hava a problem with Samsung

I have also Samsung, having no problems

 

[ilyrian]

Hello
How i can add the mag 250 to dashboard ? how i can do that ?

First you have to create a new line. After that, click on the Clients Button, where you can see your Costumer Lines. Under MAC Adress, you can klick at "add MAG".

 

[bobby6k]

Possibly simple question. In the new dashboard, you have to put in new dns.

What do I have to write in, if I want to go on with Clientportal.link? Is this not longer possible?

When write in ex. "test iptv.uno" will my existing customers still be able to watch with the old link or do I have to change that for everyone?

Those explanations should be in the guide. Maybe those questions were answered sometimes, but people keep asking, so there is a gap in the guide.

thx

 

[bobby6k]

Possibly simple question. In the new dashboard, you have to put in new dns.

What do I have to write in, if I want to go on with Clientportal.link? Is this not longer possible?

When write in ex. "test iptv.uno" will my existing customers still be able to watch with the old link or do I have to change that for everyone?

Those explanations should be in the guide. Maybe those questions were answered sometimes, but people keep asking, so there is a gap in the guide.

thx

I think where you can change the DNS, you get a warning that changing the link in the DNS could very well break existing M3U files/links.

But this is logic, already existing M3U files/links lead to "clientportal.link" and then you change the DNS to "test iptv.uno", then the old files/links will not find their location.
I hope this answers your question.

Unfortunately not, I just migrated yesterday and I'm stuck on this point with the dns.
I even can't change the provided password untill I finish this dns and payment thing.

I don't want to change, because I don't want a personal branding!
And I'm affraid if I make a mistake here, I have to change all the lines for my clients.

I can't just say, keep default

 

[JohanS]

Hi,

You have to enter something on DNS, example your brand. and then pick something from the list.
This will not change something for your existing clients, but if you create new users then it will be your new link (not clientportal).

Good luck
Johan

Possibly simple question. In the new dashboard, you have to put in new dns.

What do I have to write in, if I want to go on with Clientportal.link? Is this not longer possible?

When write in ex. "test iptv.uno" will my existing customers still be able to watch with the old link or do I have to change that for everyone?

Those explanations should be in the guide. Maybe those questions were answered sometimes, but people keep asking, so there is a gap in the guide.

thx

I think where you can change the DNS, you get a warning that changing the link in the DNS could very well break existing M3U files/links.

But this is logic, already existing M3U files/links lead to "clientportal.link" and then you change the DNS to "test iptv.uno", then the old files/links will not find their location.
I hope this answers your question.

Unfortunately not, I just migrated yesterday and I'm stuck on this point with the dns.
I even can't change the provided password untill I finish this dns and payment thing.

I don't want to change, because I don't want a personal branding!
And I'm affraid if I make a mistake here, I have to change all the lines for my clients.

I can't just say, keep default

 

[bobby6k]

Hi,

You have to enter something on DNS, example your brand. and then pick something from the list.
This will not change something for your existing clients, but if you create new users then it will be your new link (not clientportal).

Good luck
Johan

I think where you can change the DNS, you get a warning that changing the link in the DNS could very well break existing M3U files/links.

But this is logic, already existing M3U files/links lead to "clientportal.link" and then you change the DNS to "test iptv.uno", then the old files/links will not find their location.
I hope this answers your question.

Unfortunately not, I just migrated yesterday and I'm stuck on this point with the dns.
I even can't change the provided password untill I finish this dns and payment thing.

I don't want to change, because I don't want a personal branding!
And I'm affraid if I make a mistake here, I have to change all the lines for my clients.

I can't just say, keep default

I did so now, but the existing list didn't work anymore after that untill I changed clientportal.link with my new dns and now it works.

Yippiee, I'm looking forward to extra work

 

[MasterSurfer]

today i migrated to the new dashboard.

Problem: the status, wether my clients are online or not and the channel they are watching, is not working.

The gray dot stays gray and do not become green?!

If i click on the gray dot the dashboard says, that the cliebt is offline, although the client watch tv. I test this w/ my own andoid tv box.

br, MasterSurfer

 

[R-Media]

today i migrated to the new dashboard.

Problem: the status, wether my clients are online or not and the channel they are watching, is not working.

The gray dot stays gray and do not become green?!

If i click on the gray dot the dashboard says, that the cliebt is offline, although the client watch tv. I test this w/ my own andoid tv box.

br, MasterSurfer

Hello,
status option will be fix very soon.
Thank you for your pacient and sorry for the inconvinience.
Regards,

 

[MasterSurfer]

Thank you for the info.
br​

 

[kumoli]

Did all changes, now I can't see who is online and who not. Old portal does not allow me to log in and new portal all offline.

 

[MasterSurfer]

Read the post from Rapid TV Swiss above!

 

[pedrosasmithy]

i cant get past the dns change on the first run of the new system

 

[Raffi]

is there a way to remove expired lines from the dashboard?

thanks in advance

 

[Raffi]

ok, thanks for your feedback.

 

[meteari]

i sent an email to rapid that i still havent been migrated to client dashboard they replied that client dashboard is only for resellers now and thats way i havent been migrated. is it true no clients migrated to dashboard yet if any reseller answer and help me i will be greatful

 

[pedrosasmithy]

still stuck on dns setting.

bottom right pops up that its changing then does nothing.

can somone give me a 24 hr trial and sell me 3 months at cost plz til i get this sorted

 

[mdmax]

I think it still something missing in the personal client dashboard....
the clients can log in the reseller dashboard but why they cannot directly register?

 

[DonSoul]

hi,

i can´t login to my dashboard.
I got a failure message: Invalid usernam or password.
But this can´t be right, my username and password are correct and i have many credits ...

I have send a support request.