Perfect Player Technical Issues and Support

[Freshmaker90]

Still no EPG for PP on FireStick 1.

 

[Rach_Agius]

Hi everyone,
I'm using Perfect Player on a Q+ smart tv box (Android 9.0) and every time we're watching live TV, the app is closing down and going back to the home screen after 5 to 10 mins. This doesn't happen when we're watching movies though. Any thoughts on what is going on and how (if) it can be fixed?

 

[Scasuro]

Hey guys
I dont know why but I have an anoying problem. After switching channels I have a delay for about 5-10 seconds...2 weeks ago this problem doesnt exist...I tried a different player like GSE or Kodi but still same issue. Try it at another place (parents house) and still same issue

 

[Sense]

Hey guys
I dont know why but I have an anoying problem. After switching channels I have a delay for about 5-10 seconds...2 weeks ago this problem doesnt exist...I tried a different player like GSE or Kodi but still same issue. Try it at another place (parents house) and still same issue

This is general for any app atm.. Not an issue on your side. Just hang tight and it wil get resolved

 

[ChrisNeroKing]

I’m new to Android TV boxes, IPTV, Perfect Player & all. I have no idea how any of it truly works.

Why do all of my channels work just fine except for this one channel that I really want to watch. It buffers and then shows the red circle and doesn’t play. Can someone help?

 

[Hectorious]

I’m new to Android TV boxes, IPTV, Perfect Player & all. I have no idea how any of it truly works.

Why do all of my channels work just fine except for this one channel that I really want to watch. It buffers and then shows the red circle and doesn’t play. Can someone help?

There are still some single channels which needs to be fixed but technical team is working on it and I expect to get everything fixed soon...

 

[Mik]

Hi I am using Perfect player, but cannot get the EPG to work at all. I did paste that link correctly, what am i doing wrong?

 

[Ottothebusdriver]

Did you enter the correct information?
Epg should contain xmltv in the addy

 

[curtis87]

Hello

I get the m3u url from my iptv provider i do the settings but when I update the channels it s written "nothing updates"
What s wrong?
Thanks

 

[Ramon Chircop]

Hello

I get the m3u url from my iptv provider i do the settings but when I update the channels it s written "nothing updates"
What s wrong?
Thanks

Check that you have copied properly. Common mistakes are "O" and "0", "I" (capital i) and "l" (small L).

 

[curtis87]

I wrote the Url down properly i checked it, i tried to change the Decoder from Auto to Hardware, the same issue, still displaying no channels.

 

[Ramon Chircop]

I wrote the Url down properly i checked it, i tried to change the Decoder from Auto to Hardware, the same issue, still displaying no channels.

If it's not updating it's a url problem or an Internet problem. Are you seeing a list with channel names? Try the url on vlc.

 

[curtis87]

I don t know how to add the m3u url on vlc so i tried with lxtream still doesn t work, i get an error when adding the URL, "login failed", it s strange because it was working yesterday

 

[PeterLang]

HI ... here a strange behavior with Perfect Player an EPG ... i have added the EPG link with usernam and password... this works fine for 2 or 3 days then the EPG finally disappear on Perfect Player... so i deleted your EPG link, stored went back and add it again ... the EPG is refreshing back. It seems that after server refresh the Perfect Player can not handle the automated EPG download from the server.

Perfect Player does not refresh depply, he refreshs only the channels but not the EPG. Do you know anything about this issue? Is there any setting to to in Perfect Player?

 

[Nonid]

Hello,

You can force EPG downloading by means of using ‘Down‘ key (instead of ‘Ok‘) when the cursor is on the ‘Update‘ button.

Regards.

 

[PeterLang]

I am using PP on my fire tv ...i am not Sure how this should work

 

[Nonid]

Open Main Menu

go to the update button

Now instead of clicking Ok‘ on the remote control
hit the Down key at the remote control... to force epg download

 

[PeterLang]

Thx for this hit, i will try it when it is gone again

 

[PeterLang]

Right now teste....
YESSSS... this Works ... thx

 

[Davinci1979]

I have an issue with channels back option, when I open channel A and then channel B, If I will come back to channel A its almost every time not working, only after 1 min its working. I used both M3u with option and without, and ts, not changing anything.