Mag 245/322 Technical Issues

[sheki]

Its clearly RapidIPTV Problem. I have on the local MAG254 tested the Youtube app (see picture "Mag_localapp") and it does work, well. When I use the Youtube app (see Picture "Portal_APP") on the portal and Mag does not work, only the power off helps, that was not until about 4 days like this. I´m not the only i have about 10 Mag Devices and all have the same Problem, the other Users have the same Problem, You can test it bei your MAG-Device.
Regards Sheki

 

[sheki]

Hi,
about 2 Days i have a Problem on MAG254 with Youtube, when i start Youtube the MAG is Freezing and only a Hard Restart helps, i got only a Red Screen from Youtube 1.5.1 and nothing works!!!
Did somebody else have this Problem with MAG254?
Thanx
Regards Sheki

Have you update mag before have this problem ?

Hello Cuvillier Cuvillier
No only the Portal Update from Rapid. The MAG254 Firmware is the same, but the Middleware ist not the same and i dont now how Updatet the Middleware RAPIDIPTV or Infomir, now ist Middleware (Portal) in Blue Color and before was in Black with Yellow.
Regards Sheki

 

[Cuvillier]

Hi,
about 2 Days i have a Problem on MAG254 with Youtube, when i start Youtube the MAG is Freezing and only a Hard Restart helps, i got only a Red Screen from Youtube 1.5.1 and nothing works!!!
Did somebody else have this Problem with MAG254?
Thanx
Regards Sheki

Have you update mag before have this problem ?

Hello Cuvillier Cuvillier
No only the Portal Update from Rapid. The MAG254 Firmware is the same, but the Middleware ist not the same and i dont now how Updatet the Middleware RAPIDIPTV or Infomir, now ist Middleware (Portal) in Blue Color and before was in Black with Yellow.
Regards Sheki

You have option called " software update " in settings of mag to update your mag

 

[sheki]

Have you update mag before have this problem ?

Hello Cuvillier Cuvillier
No only the Portal Update from Rapid. The MAG254 Firmware is the same, but the Middleware ist not the same and i dont now how Updatet the Middleware RAPIDIPTV or Infomir, now ist Middleware (Portal) in Blue Color and before was in Black with Yellow.
Regards Sheki

You have option called " software update " in settings of mag to update your mag

Yes, the Version i have is the same before the Problem V 0.2.18.r14-254.
I will try with another Portal (no RAPIDIPTV).

 

[sheki]

The RAPIDIPTV Support says:
"Hello
its not from our side.youtube is different with iptv account"

I don`t no frome who is this Youtube app (please see the Picture1).
The Youtube App (please see the Picture2) is working well!!!

Did someone have idea there?

Regards Sheki

 

[Cuvillier]

The RAPIDIPTV Support says:
"Hello
its not from our side.youtube is different with iptv account"

I don`t no frome who is this Youtube app (please see the Picture1).
The Youtube App (please see the Picture2) is working well!!!

Did someone have idea there?

Regards Sheki

Where is pictures ?

 

[sheki]

Ooops, sorry.
Now have few times tried the pictures to upload, no eght !!! Firefox and Chrome Tried !!! No idea why!

 

[sheki]

I try now to add a PDF File with Picures.

 

[Cuvillier]

I try now to add a PDF File with Picures.

There is one pictures in your file

 

[sheki]

I try now to add a PDF File with Picures.

here is one pictures in your file

Is true, sorry. I updated the file with 2 Picures now.

 

[BeoService]

Hello, I have the following problem:
For all film programs of Sky (Select, Primafila ..) playback will not start at the end and the screen remains blank. Only after many program changes the corresponding program works again. For the other programs, there is no such problem.
On continuous operation with these programs,the MAG goes in St.by after some time when the screen remains dark.Reset and re firmware update have not been successful!

Setup:
- Response to HDMI Event is disabled.
- Firmware: 0.2.18-r14-254
- DNS automatically or manually: 8.8.8.8

Kind regards
BeoService

 

[harryporter]

Hello
Try to combine a graphic mode and output resolution maybe it will solve the problem.

 

[Pinki2102]

Hi

i using rapid iptv one year ago on the smart iptv app. It's perfect. Now i buy for a friend the mag 254 and add him a trailaccount but he have alltimes freezing and the picture stop. Somtimes the box block totaly and we must start it new (on off). The internetspeed is good. Did somebody knows that i make wrong? Sorry for my bad english.
thanks

 

[Cuvillier]

Hi

i using rapid iptv one year ago on the smart iptv app. It's perfect. Now i buy for a friend the mag 254 and add him a trailaccount but he have alltimes freezing and the picture stop. Somtimes the box block totaly and we must start it new (on off). The internetspeed is good. Did somebody knows that i make wrong? Sorry for my bad english.
thanks

Try to hard reset the mag. And check when your friend is playing channel, that the wifi is not used.

 

[Beny]

Hi

i using rapid iptv one year ago on the smart iptv app. It's perfect. Now i buy for a friend the mag 254 and add him a trailaccount but he have alltimes freezing and the picture stop. Somtimes the box block totaly and we must start it new (on off). The internetspeed is good. Did somebody knows that i make wrong? Sorry for my bad english.
thanks

If the Box freezes, and you must shut it down from Power (power off/on), you need a other box. i had the same problem. the hole system was freezing the Box and it isnt rapidiptv. it is your box. I have bring it back to the shop, and the seller tells me it is a software bug.

regards

 

[macdennis]

Hi,

since a week or 2 the scrolling speed in the united kingdom folder has become extremely slow. And with scrolling I mean when you have the complete overview of the channels in the folder and scroll through them, sometimes it takes more then 15 seconds to scroll to page 2.

Are any other users experiencing this problem?

 

[Teuma]

Yes I'm experiencing the same problem for the spain section

what's your device ? mag 250? mag 254 ?

 

[Jacob]

Hi,

since a week or 2 the scrolling speed in the united kingdom folder has become extremely slow. And with scrolling I mean when you have the complete overview of the channels in the folder and scroll through them, sometimes it takes more then 15 seconds to scroll to page 2.

Are any other users experiencing this problem?

I'm facing the same issue buddy. Any way to correct that?

 

[Teuma]

I have no answer of the team.
I took a video to show us

 

[Teuma]

i think the logo and epg are too big, and they make the mag slow