Try to hard reset your deviceHello
I have problems with my MAG boxes,
what happens is:
The portal is loading up correctly; up to the very main screen where you should be able to choose the stream categories etc.. aldo I can`t move up or down / left or right
my remote control is not working at all on the screen so i can`t open anything or select the channels.
the remote it is working in the setting menu (inner portal etc) but not on the main portal screen after loading up.
please help what should i do??