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Alaa86

New Member
Jun 22, 2018
1
0
1
38
Hi ,

Please try with 4.2.2.1 dns ip adress it should resolve your problem.

Regards
 

Savke3

New Member
Jul 15, 2018
1
0
1
37
Jop its treu , i have by new model Samsung Q7Fn 2018 and i dont have samrt iptv app , only Smart stb
 

Zaidinho

New Member
Jul 24, 2018
2
1
3
36
Hello,

I have a Samsung J5500 smart TV, and SMART IPTV was working fine. But since yesterday, it crashes just before loading the channel list.
If anyone have an idea about how to fix this issue or about the cause please help.

Thanks in advance
 
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Andrei Zeve

Member
Jan 31, 2016
14
28
13
37
Hello,

I have a Samsung J5500 smart TV, and SMART IPTV was working fine. But since yesterday, it crashes just before loading the channel list.
If anyone have an idea about how to fix this issue or about the cause please help.

Thanks in advance
Did you try to load an empty list to see if your application starts?
 
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Zaidinho

New Member
Jul 24, 2018
2
1
3
36
Hello,

I have a Samsung J5500 smart TV, and SMART IPTV was working fine. But since yesterday, it crashes just before loading the channel list.
If anyone have an idea about how to fix this issue or about the cause please help.

Thanks in advance
Did you try to load an empty list to see if your application starts?
Not yet, but I will try it.
However, I can abandon the channel loading by clicking on '0' and I can access to the app menu and settings ... So the app is working.

I am suspecting that the problem is related to the app last update, because auto update was activated on my tv, and I have remarked on the smart hub that the date of the last update of smart iptv is the 23 july, the date when the problem started.
 

tavaresj

New Member
Nov 22, 2017
1
0
1
33
Reseller ID
tavaresj
They were undergoing maintenance this could of caused the issue.
 

Armand Henny

New Member
Jul 26, 2018
7
1
3
70
Reseller ID
Samsung
Hello,

I have a Samsung J5500 smart TV, and SMART IPTV was working fine. But since yesterday, it crashes just before loading the channel list.
If anyone have an idea about how to fix this issue or about the cause please help.

Thanks in advance
In de instellingen pagina houdt hij ook het vinkje van "Load Primary Channels list" niet vast. Ik denk dat dit ook te maken heeft met de update, intussen 3.0.83. Wie heeft de oplossing?
 

MaGUK

New Member
Jun 11, 2016
20
2
8
UK
Reseller ID
margaspar
Uninstall the app and reinstall. Since the mac is the same, it will be activated so not to worry.
Upload the list again.
This happens sometimes as the TV cannot delete all cache.
 

MaGUK

New Member
Jun 11, 2016
20
2
8
UK
Reseller ID
margaspar
If you have the icon on the recent ones, use the up arrow and it will appear a bin (and a pin). Use the bin, confirm delection and then reinstall it.